What is better Support Hero or Trainn? It’s easy to our scoring system to help you get a general idea which Knowledge Management Software product is more suitable for your company. For overall product quality, Support Hero attained 7.7 points, while Trainn gained 8.0 points. At the same time, for user satisfaction, Support Hero scored N/A%, while Trainn scored 98%.
Specifics of their characteristics, tools, supported platforms, customer support, plus more are provided below to help you get a more accurate review. Keep in mind to choose only the features your business requires so you don’t waste money for tools that you won’t be using.
We realize that not all people have the time to examine dozens of different products, so we created a list of suggestions that you may find useful. Our top choices for the Knowledge Management Software category are: Zendesk, Zendesk, ServiceNow Knowledge Management.
Support Hero offers four enterprise pricing choices, which you can pay for monthly or annually. The details of these plans are outlined below to help you decide on a package.
Small – $49.00/month or $39.00/month/annual billing
1 Admin
1 Language
Unlimited Articles
Advanced Analytics (7 Days Only)
Basic Customization
Help Center
Knowledgebase
Business Hours Support
Medium – $99.00/month or $79.00/month/annual billing
All Small Features
3 Admins
2 Languages
Unlimited Advanced Analytics
Advanced Customization
Drift Integration
Freshchat Integration
Zendesk Chat Integration
Support Ticket Deflection
Rich Media Support
Large – $199.00/month or $159.00/month/annual billing
Trainn is a customer education platform that enables SaaS businesses and teams to launch effective B2B customer learning and training initiatives via product videos at a scale with less effort and overhead.
All the data, details and statistics that we provided in this analysis were taken from official vendor sites, promotional materials available online, real-life experience from real customers as well as our own direct use of every app by an expert. We do our best to comprehensively examine each app, as a result we not only analyze it internally, but we also match our findings with opinions of other people from the B2B community.
Page last modified
Why is FinancesOnline free?
FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.
