What is better Support Hero or Knowmax? You can use our scoring system to give you a general idea which Knowledge Management Software product is more suitable for your business. For overall product quality, Support Hero earned 7.7 points, while Knowmax earned 8.0 points. At the same time, for user satisfaction, Support Hero scored N/A%, while Knowmax scored N/A%.
Information regarding their features, tools, supported platforms, customer service, plus more are given below to help you get a more precise review. Keep in mind to purchase only the features your company needs so you don’t waste cash for features which are redundant.
As of now, the most significant services in our Knowledge Management Software category are: Zendesk, ServiceNow Knowledge Management, Zendesk.
Support Hero offers four enterprise pricing choices, which you can pay for monthly or annually. The details of these plans are outlined below to help you decide on a package.
Small – $49.00/month or $39.00/month/annual billing
1 Admin
1 Language
Unlimited Articles
Advanced Analytics (7 Days Only)
Basic Customization
Help Center
Knowledgebase
Business Hours Support
Medium – $99.00/month or $79.00/month/annual billing
All Small Features
3 Admins
2 Languages
Unlimited Advanced Analytics
Advanced Customization
Drift Integration
Freshchat Integration
Zendesk Chat Integration
Support Ticket Deflection
Rich Media Support
Large – $199.00/month or $159.00/month/annual billing
Get in touch with the vendor for information. knowmax.ai
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Samsung, Airtel, Vodafone
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Knowmax by Kochartech is a smart and comprehensive knowledge management software built to simplify multiple channel content curation, accelerate findability, and enhance knowledge base management.
All the data, information and statistics that we presented in this analysis were collected from official company sites, marketing materials available online, real-life experience from real users as well as our own direct use of every software by an expert. We do our best to extensively examine every solution, so we not only study it internally, but we also match our results with views of other people from the B2B community.
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