What is better Support Hero or CluedIn? Selecting the right Knowledge Management Software for your business is not that easy with a lot of features, choices, and terms to check. However, relying on our website will allow you to cut down the necessary steps by reading all key software in a single location.
For example, you can contrast Support Hero and CluedIn for their tools and overall scores, in this case, 7.7 and 7.8, respectively. Furthermore, you can check which one has superior general user satisfaction rating: N/A% (Support Hero) and 100% (CluedIn) to determine which one is the better option for your business. Don’t just choose the solution with the most attractive price, but the solution that gives the best value for your money.
We know that not all companies have enough time to examine a large number of various solutions, so we came up with a list of recommendations that you may find useful. Our top selections for the Knowledge Management Software category are: Zendesk, ServiceNow Knowledge Management, Zendesk.
Support Hero offers four enterprise pricing choices, which you can pay for monthly or annually. The details of these plans are outlined below to help you decide on a package.
Small – $49.00/month or $39.00/month/annual billing
1 Admin
1 Language
Unlimited Articles
Advanced Analytics (7 Days Only)
Basic Customization
Help Center
Knowledgebase
Business Hours Support
Medium – $99.00/month or $79.00/month/annual billing
All Small Features
3 Admins
2 Languages
Unlimited Advanced Analytics
Advanced Customization
Drift Integration
Freshchat Integration
Zendesk Chat Integration
Support Ticket Deflection
Rich Media Support
Large – $199.00/month or $159.00/month/annual billing
Cluedin integrates with the following applications:
Azure Data Lake
Poer BI
Hadoop
Google Cloud Streaming
Apache Spark
IBM Data Lake
IBM Db2
Azure ML
Map
MongoDB
HBase
Amazon Web Services
RapidMiner
Asana
Net
Dapulse
Derby
Dropbox
Eventbrite
Teamwork
Facebook
Pipedrive
Google Drive
Microsoft Dynamics
Google Calendar
Pivotal Tracker
Amazon Redshift
Salesforce
Slack
Oracle
SharePoint
Teradata
Zendesk
Actimizer
Airbrake
Apptivo
BambooHR
Chargify
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Citrix, Sitecore, Delaware
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A powerful data integration platform built to streamline and automate the cleansing, integration, and preparation of company data into unified fabrics.
You shouldn’t count on only a wide range of features and scalable pricing packages from a well-known Knowledge Management Software. Almost as essential as core features is a quality customer support. You want to ensure that if you have any questions about Support Hero or CluedIn, or you struggle with some problems, or perhaps you’ll need to ask for a certain update or feature useful to your company you can rely on a responsive and helpful customer support. Check out whether services such as phone support, tickets or live chat are available. What is more, it’s a major asset if you can benefit from individual training or at the very least a knowledge base you can use.
Page last modified
Why is FinancesOnline free?
FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.
