What is better SUMO Scheduler or ReferenceEdge? The ideal Customer Experience Management Software is a solution that can deal with your company’s specific requirements. You can identify which alternative is best suited for your industry if you examine a wider range of products before you decide which one is the best.
For example, SUMO Scheduler and ReferenceEdge are scored at 8.0 and 6.8, respectively, for overall quality and performance. Similarly, SUMO Scheduler and ReferenceEdge have a user satisfaction rating of 94% and N/A%, respectively, which shows the general satisfaction they get from customers. Better yet, reach put to a regular user of the software and solicit their comments about the solution in question.
Our experts made sure to prepare reviews of all popular Customer Experience Management Software solutions offered out there, but among them these three deserved our special attention: Alchemer, Zendesk, Smartlook.
SUMO Scheduler is built native on Salesforce.com, the world’s #1 CRM platform, and integrates with numerous calendaring systems, chat software, omnichannel solutions, workforce management systems, EMR systems, and more.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
SUMO Scheduler enables you to increase and power customer engagement through a robust scheduling platform.
Company Email
experts@SumoScheduler.com
Contact No.
Company's Address
SUMO Scheduler
11545 Park Woods Circle - Suite B, Alpharetta, GA 30005
USA
ReferenceEdge is a native customer reference management platform for Salesforce. If you are interested in this product, you can request custom enterprise pricing by phone or by email.
Since ReferenceEdge is part of the Salesforce system, it can integrate with a vast array of applications via API. It also has pre-configured integrations for the following:
Influitive
Gainsight
TechValidate
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A true native component for Salesforce that helps you manage customer references.
Every time you choose a software that you think will be an actual asset for your business you shouldn’t simply pay attention to what reviewers have to say about it. Quite frequently individual experience with the app may change, depending on specific preferences and needs. This is why in our reviews we also give our User Satisfaction Rating for every solution to give you an immediate overview of how actual users of SUMO Scheduler and ReferenceEdge rate their experience with the product. Our system is built around detailed analysis of product appearances on other sites, social media and blogs, so you will receive a comprehensive and reliable picture of what other clients think about each solution. In this example SUMO Scheduler has a total satisfaction rating at 94% while for ReferenceEdge N/A% of users express they had an enjoyable experience with it.
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