What is better SUMO Scheduler or ReferenceEdge? We are here to improve the process of comparing Customer Experience Management Software products for you. For example, on this page you can verify the overall performance of SUMO Scheduler (8.0) and contrast it with the overall performance of ReferenceEdge (6.8). You can also match their overall user satisfaction rating: SUMO Scheduler (94%) vs. ReferenceEdge (N/A%).
Furthermore, study their services thoroughly to find out which product can better deal with your company’s needs. Generally, any B2B software must let you to immediately check the big picture, at the same time giving you immediate access to the details.
We are aware that not all businesses have the time to scrutinize dozens of different products, so we prepared a list of recommendations that you may find useful. Our top selections for the Customer Experience Management Software category are: Zendesk, Alchemer, Smartlook.
SUMO Scheduler is built native on Salesforce.com, the world’s #1 CRM platform, and integrates with numerous calendaring systems, chat software, omnichannel solutions, workforce management systems, EMR systems, and more.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
SUMO Scheduler enables you to increase and power customer engagement through a robust scheduling platform.
ReferenceEdge is a native customer reference management platform for Salesforce. If you are interested in this product, you can request custom enterprise pricing by phone or by email.
Since ReferenceEdge is part of the Salesforce system, it can integrate with a vast array of applications via API. It also has pre-configured integrations for the following:
Influitive
Gainsight
TechValidate
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A true native component for Salesforce that helps you manage customer references.
If you research different Customer Experience Management Software products you shouldn’t simply study their features list and provided pricing plans. Consider that the product should be adjusted to your requirements and team so the more flexible their offer the better. Learn which OSes are supported by SUMO Scheduler and ReferenceEdge and ensure you will get mobile support for whichever devices you work on in your company. It may also be a good idea to examine which languages and geographies are supported, because this could be a deal breaker for many companies.
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