What is better Substly or SmartSupport? Finding the proper IT Asset Management Software product is as straightforward as evaluating the good and poor functionalities and terms offered by Substly and SmartSupport. Here it's also possible to match their total scores: 8.7 for Substly vs. 7.4 for SmartSupport. Or you can verify their general user satisfaction rating, 96% for Substly vs. 100% for SmartSupport.
We suggest that you take some time to study their specific functions and decide which one is the better option for your organization. Likewise, keep in mind to take into account your company’s or industry’s special circumstances, for example, a multilingual app for a global company or a mobile platform to help you work in the field.
We know that not all people have enough time to scrutinize a wide range of various products, so we came up with a list of recommendations that you may find useful. Our top choices for the IT Asset Management Software category are: ServiceNow Asset Management, monday.com, Salesforce Service Cloud.
Substly provides two distinct pricing packages, including an enterprise pricing option. Take a closer look at the details and choose the plan that best suits your business needs.
Substly connects with the following business systems and applications:
Microsoft Entra ID (formerly Azure AD)
Google Workspace
Browser extensions (Chrome, Safari, Edge, Firefox)Microsoft Dynamics Business Central
Quickbooks Online
Xero
Microsoft Dynamics 365 Business Central
Fortnox
Business Bank Accounts (EU & UK)
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Bilendo, Visiba Care, Vertiseit
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Substly is an innovative SaaS management platform designed to streamline license management, enhance security, and foster seamless collaboration within organizations.
Company Email
hi@substly.com
Contact No.
Company's Address
Substly AB
Vera Sandbergs allé 5B, Göteborg, Västra Götaland 411 33
Sweden
SmartSupport can seamlessly work with other knowledge base applications and solutions.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
SunTrust, CyberGlove Systems, BikeReg
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A powerful, intuitive, and customizable knowledge base and forum management platform that enables organizations and businesses to improve how they deliver information and support content to their customers; assisting them in realizing the value of shared knowledge, building intuitive and interactive community forums, and testing their knowledge base using quantitative data.
It may not always be sufficient to simply compare Substly and SmartSupport against one another. Although specific functionalities, pricing and customer experience are all crucial and should be taken into account when making a final decision, you should also pay attention to the recognition and awards won by every app. Frequently a less popular solution may turn out to be a great choice that was distinguished with SaaS awards such as our Great User Experience Award which reveals that regardless of limited market presence it’s a worthy contender to the services that rule the market.
Page last modified
Why is FinancesOnline free?
FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.
