What is better Substly or Freshservice? You can use our scoring system to help you get a general idea which IT Asset Management Software product is will work better for your company. For overall product quality, Substly attained 8.7 points, while Freshservice gained 9.4 points. At the same time, for user satisfaction, Substly scored 96%, while Freshservice scored 97%.
Details about their functions, tools, supported platforms, customer support, and more are provided below to help you get a more versatile analysis. Keep in mind to get only the features that you need to avoid wasting resources for features that are unnecessary.
We did our best to review all popular IT Asset Management Software services available on the market, but among all the ones we reviewed these three caught our special attention: ServiceNow Asset Management, Salesforce Service Cloud, monday.com.
Substly provides two distinct pricing packages, including an enterprise pricing option. Take a closer look at the details and choose the plan that best suits your business needs.
Substly connects with the following business systems and applications:
Microsoft Entra ID (formerly Azure AD)
Google Workspace
Browser extensions (Chrome, Safari, Edge, Firefox)Microsoft Dynamics Business Central
Quickbooks Online
Xero
Microsoft Dynamics 365 Business Central
Fortnox
Business Bank Accounts (EU & UK)
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Bilendo, Visiba Care, Vertiseit
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Substly is an innovative SaaS management platform designed to streamline license management, enhance security, and foster seamless collaboration within organizations.
Company Email
hi@substly.com
Contact No.
Company's Address
Substly AB
Vera Sandbergs allé 5B, Göteborg, Västra Götaland 411 33
Sweden
Freshservice allows IT admins to effectively track and manage the assets owned by their organizations. The platform offers a powerful ticketing system and knowledge base, as well as features for vendor management and incident management. A built-in self-service portal also lets end users submit tickets and browse knowledge base articles.
Almost as essential as features and client support level are pricing packages offered by Substly and Freshservice. Even though pricing should not be a deciding element it’s definitely a significant thing to consider. You should try to find a flexible pricing package that can be matched with your business size and painlessly scaled up every time your business expands. You should be certain you don’t opt for packages that have extra functionalities that you won’t find a use for and always try to contact with the vendor directly as big companies can frequently count on discounts. You should also check out a free trial or demo of each product to spend at least some time using it. It’s a helpful experience that doesn’t need you to spend any money and provides you with a reliable overview of what it’s like to work with Substly and Freshservice.
Page last modified
Why is FinancesOnline free?
FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.
