What is better SoGoCX or Satsum? Today’s firms need the top Customer Experience Management Software product to keep on being competitive. On this page we help you with choosing the best solution, by allowing you to evaluate SoGoCX and Satsum down to the very details of their individual features.
You may also examine our total scoring values, which rate the software general quality and performance. SoGoCX got a 9.2 score, while Satsum has a score of 5.9. Likewise, you may compare their general user satisfaction rating: 97% (SoGoCX) against 89% (Satsum). Don’t forget to opt for the application that best matches your top issues, not the application with the most robust features.
At the moment, the top products in our Customer Experience Management Software category are: Alchemer, Zendesk, Smartlook.
SoGoCX seamlessly integrates with the following third-party applications:
Salesforce
Zapier
Google Analytics
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
WorldVision, Dell, Chevron
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A robust customer experience platform that drives customer loyalty, reduce churn, and boost customer value. SoGoCX leverages customer data gathered by mapping out a customer’s journey from end to end. The application automatically draws insights from the data and recommends the best course of action to take to maximize ROI.
Almost as important as features and user support level are pricing plans offered by SoGoCX and Satsum. While price should not be the sole factor it’s without a doubt an important thing to think about. You should expect a flexible pricing plan that can be matched with your business size and painlessly scaled up every time your team grows. Be sure that you don’t choose pricing plans that have advanced functionalities that you won’t find a use for and always try to contact with the vendor directly as enterprises can frequently count on special pricing. You should also give a chance to a free trial or demo of every software to spend at least some time working with it. It’s a valuable experience that doesn’t require you to pay any money and provides you with a reliable overview of what it’s like to work with SoGoCX and Satsum.
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