What is better SmartSupport or Substly? If you’re experiencing a difficult time deciding on the best IT Asset Management Software product for your situation, we suggest that you compare the available software and see which tool offers more benefits. For example, here you can examine SmartSupport (overall score: 7.4; user rating: 100%) vs. Substly (overall score: 8.7; user rating: 96%) for their overall performance.
You can even see which one provides more tools that you need or which has more flexible pricing plans for your current situation. Using a clear table to compare their features will significantly increase the likelihood of finding the right product for your company. Look closely at other aspects of the software for example if it’s easy to use, adaptability, scalability, and pricing terms.
We did our best to review all popular IT Asset Management Software products offered out there, but among all the ones we reviewed these three deserved our special attention: ServiceNow Asset Management, Salesforce Service Cloud, monday.com.
SmartSupport can seamlessly work with other knowledge base applications and solutions.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
SunTrust, CyberGlove Systems, BikeReg
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A powerful, intuitive, and customizable knowledge base and forum management platform that enables organizations and businesses to improve how they deliver information and support content to their customers; assisting them in realizing the value of shared knowledge, building intuitive and interactive community forums, and testing their knowledge base using quantitative data.
Substly provides two distinct pricing packages, including an enterprise pricing option. Take a closer look at the details and choose the plan that best suits your business needs.
Substly connects with the following business systems and applications:
Microsoft Entra ID (formerly Azure AD)
Google Workspace
Browser extensions (Chrome, Safari, Edge, Firefox)Microsoft Dynamics Business Central
Quickbooks Online
Xero
Microsoft Dynamics 365 Business Central
Fortnox
Business Bank Accounts (EU & UK)
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Bilendo, Visiba Care, Vertiseit
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Substly is an innovative SaaS management platform designed to streamline license management, enhance security, and foster seamless collaboration within organizations.
Company Email
hi@substly.com
Contact No.
Company's Address
Substly AB
Vera Sandbergs allé 5B, Göteborg, Västra Götaland 411 33
Sweden
Both SmartSupport and Substly were tested by a panel of independent SaaS experts who carried out a detailed analysis of all core aspects of every product. Their ultimate score was prepared by means of unique SmartScore model which calculates a separate partial score to each component like: main functionalities, client support, mobile support, security, user satisfaction and media presence. Here at FinancesOnline we know useful features are not the only thing important to a business so we make an effort to pay attention to all sides of a service prior to calculating its final rating.
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Why is FinancesOnline free?
FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.
