What is better SmartKarrot or LiaCX? When you need a reliable Customer Experience Management Software product for your company you need to make time to evaluate different options. It doesn’t have to be complex, and can be as straightforward as matching their functionalities in a table like the one below. You will also get a quick idea how each product performs. As an example, on this page you can see SmartKarrot’s overall score of 7.4 and compare it against LiaCX’s score of 8.6; or SmartKarrot’s user satisfaction level at 100% versus LiaCX’s 100% satisfaction score.
The evaluation will allow you to spot the pros and cons of each application, and make up your mind on which one fits you requirements better. Aside from the main features, the software that’s simple to grasp and use is always the better option.
In case you you would like to quickly decide on the best Customer Experience Management Software according to our review team we recommend you take a look at the following products: Smartlook, Zendesk, Alchemer.
SmartKarrot is built for small and medium-sized subscription businesses and tech companies. You may contact the vendor for enterprise pricing and request for a quote.
LiaCX seamlessly integrates with hundreds of third party system, giving you a 360-degree view of your customer experience across all touchpoints and channels.
Through partnership with Dell Boomi, LiaCX integrates with other applications within days, making it easy to integrate customer data from any source including call center, financial data and more.
LiaCX provides built-in connectors to all major CRM, ERP, marketing automation, and data enrichment applications, including
Microsoft Dynamics
Salesforce
Oracle
NetSuite
SAP Analytics
Dell Boomi
Microsoft Excel
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
General Motors, FedEx, Accor Hotels
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Powered by Intouch Insight, LiaCX is created to handle big data collected from surveys, mobile checklists, operational audits, social media, and others. The system automatically converts all data into actionable insights with the help of AI-assisted analytics and boost business performance through LiaCX Action Campaigns.
All the data, details and opinions that we offered in this comparison were gathered from official vendor pages, promotional materials available online, real-life experience from real users as well as our own everyday use of every software by an expert. We do our best to comprehensively study every app, as a result we not only analyze it ourselves, but we also compare our results with views of other users from the B2B community.
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FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.
