What is better SmartKarrot or Lithium? If you’re having a tough time selecting the best Customer Experience Management Software product for your company, we suggest that you compare the available software and see which service offers more advantages. In particular, here you can examine SmartKarrot (overall score: 7.4; user rating: 100%) vs. Lithium (overall score: 8.8; user rating: 98%) for their overall performance.
You can even see which one provides more tools that you need or which has more flexible pricing plans for your current budget constraints. Having a clear table to evaluate their features will significantly improve the likelihood of obtaining the best product for your company. Take a closer look at other aspects of the software such as ease-of-use, flexibility, scalability, and pricing plans.
We did our best to prepare reviews of all popular Customer Experience Management Software products available on the market, but among them these three deserved our special attention: Zendesk, Alchemer, Smartlook.
SmartKarrot is built for small and medium-sized subscription businesses and tech companies. You may contact the vendor for enterprise pricing and request for a quote.
Contact Lithium to request enterprise pricing details. Lithium offers various social media management products designed to address various business requirements.
Communities
Online Communities – Transform your website into a social destination.
Lithium Social Intelligence
Premium Gamification
Value Analytics and Benchmarking
Mobile/Responsive
Social Contests
Bulk Data API
Social Media Management
Social Publishing – Publish social content to drive deeper engagement in half the time.
Global Content Calendar
Campaign Planning
Content & Posting recommendations
Roles, workflows & approvals
Social Marketing Analytics
Reporting APIs
Social Response – Manage social customer service at scale while improving quality.
Lithium integrates with the following business systems and applications:
Facebook
Twitter
Google+
Microsoft
Salesforce
Klout
Social networks
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Sony, Skype, Barclaycard, Symantec
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Lithium provides businesses with effective social media tools to manage their social media presence, reach out and engage customers, and gather intelligent data.
In case you continue having doubts about which service will be best in your case it might be a good idea to examine each service’s social metrics. These metrics are frequently a sign of how popular a given service is and how big is its online presence. For instance SmartKarrot Twitter profile has currently 68 followers. At the same time Lithium Twitter is followed by 12269 people.
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