What is better SmartKarrot or xSellco Feedback? We are here to improve the process of reviewing Customer Experience Management Software products for you. For example, on this page you can check the overall performance of SmartKarrot (7.4) and compare it with the overall performance of xSellco Feedback (9.0). It's also possible to match their overall user satisfaction rating: SmartKarrot (100%) vs. xSellco Feedback (N/A%).
Similarly, you can read their functions carefully to find out which product can better address your company’s requirements. In general, any business solution must let you to immediately see the big picture, at the same time allowing you quick access to the details.
Our team put a lot of effort to prepare reviews of all popular Customer Experience Management Software services offered out there, but among all the ones we reviewed these three caught our special attention: Zendesk, Smartlook, Alchemer.
SmartKarrot is built for small and medium-sized subscription businesses and tech companies. You may contact the vendor for enterprise pricing and request for a quote.
xSellco Feedback offers several payment plans to choose from, depending on whether you’re interested in managing a small team, or looking to purchase an enterprise pricing plan for a large business. For each plan, you can benefit from the company’s free 14-day trial, and examine its features in advance. Here are the details of each plan:
xSellco Feedback integrates with the following business systems and applications:
Amazon
eBay
Trustpilot
Xsellco Helpdesk
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
MicksGarage, Suzuki, Shark, Lighting Supply Group
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
xSellco Feedback is part of xSellco sales productivity suite and is in charge of timely feedback solicitation from the most satisfied customers. It uses an automated system that targets satisfied customers for reviews. It also distinguishes good and bad reviews, so you can immediately prioritize which one to act on first.
You don’t want just a broad array of features and scalable pricing from a credible Customer Experience Management Software. Almost as essential as core features is a top-notch customer support. You want to make sure that in a situation where you have any questions about SmartKarrot or xSellco Feedback, or you run into a problem, or maybe you’ll need to ask for a specific update or feature useful to your business you can count on a responsive and helpful customer support. Check out if solutions such as phone support, tickets or live chat are available. It’s also a big plus if you can benefit from individual training or at the very least a knowledge base you can use.
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