xSellco Feedback
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- 360-Degree Customer View
- Touchpoint Management
- Account Monitoring
- Account Health Score
- Product Adoption
- Product Usage
- Task Management
Pricing Info
Pricing Info
SmartKarrot is built for small and medium-sized subscription businesses and tech companies. You may contact the vendor for enterprise pricing and request for a quote.
Integrations
Integrations
SmartKarrot integrates with the following widely used applications and tools:
- Salesforce
- Asana
- Hubspot
- Slack
- Jira
- Freshdesk
- Stripe
- Zendesk
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Kalpita Technologies, Global Solution Pvt. Ltd., QSHALA
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
SmartKarrot is a comprehensive customer and product success platform that helps tech companies drive better product adoption and usage.
Company Email
info@smartkarrot.com
Contact No.
Company's Address
SmartKarrot Inc.
13486 Mercedes Ln, Frisco, TX 75035
USA
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Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Automated feedback requests for all web channels
- Multichannel feedback tool
- Google Seller ratings for your search results
- Full compliance with marketplaces’ feedback policies
- Intelligent targeting of products that sell well
- Blacklisting customers with negative feedback history
- Sending feedback requests only to on-time deliveries
- Integration with Xsellco Helpdesk
- Intelligent timing of request delivery
- Customized emails
- SmartTags and personalized requests
- A/B testing
- Follow Up emails
- Attachments
- Rewards for returning customers
- Measuring performance and reporting
- Star Scores
- Positive feedback ratings
- Fast reactions to negative feedback
Pricing Info
xSellco Feedback offers several payment plans to choose from, depending on whether you’re interested in managing a small team, or looking to purchase an enterprise pricing plan for a large business. For each plan, you can benefit from the company’s free 14-day trial, and examine its features in advance. Here are the details of each plan:
Basic Plan – $49/month (billed annually)
- 5,000 Feedback Requests
- Unlimited marketplaces
- Automated feedback requests
- Templates and SmartTags
- Seller and product reviews
- Negative feedback management
- Coordinate intelligent request schedules
- Feedback report analytics
- Sales Dashboard
- Support by email
Professional Plan – $99/month (billed annually)
- 25,000 Feedback Requests
- Unlimited marketplaces
- Automated feedback requests
- Templates and SmartTags
- Seller and product reviews
- Negative feedback management
- Coordinate intelligent request schedules
- Feedback report analytics
- Sales Dashboard
- Support by email, phone
Premium Plan – $199/month (billed annually)
- 60,000 Feedback Requests
- Unlimited marketplaces
- Automated feedback requests
- Templates and SmartTags
- Seller and product reviews
- Negative feedback management
- Coordinate intelligent request schedules
- Feedback report analytics
- Sales Dashboard
- Support by email, phone, live chat
Integrations
xSellco Feedback integrates with the following business systems and applications:
- Amazon
- eBay
- Trustpilot
- Xsellco Helpdesk
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
MicksGarage, Suzuki, Shark, Lighting Supply Group
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
xSellco Feedback is part of xSellco sales productivity suite and is in charge of timely feedback solicitation from the most satisfied customers. It uses an automated system that targets satisfied customers for reviews. It also distinguishes good and bad reviews, so you can immediately prioritize which one to act on first.
Company Email
support@xsellco.com
Contact No.
Company's Address
280 Madison Avenue #912 - 9th Floor
New York, NY 10016
USA
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You don’t want just a broad array of features and scalable pricing from a credible Customer Experience Management Software. Almost as essential as core features is a top-notch customer support. You want to make sure that in a situation where you have any questions about SmartKarrot or xSellco Feedback, or you run into a problem, or maybe you’ll need to ask for a specific update or feature useful to your business you can count on a responsive and helpful customer support. Check out if solutions such as phone support, tickets or live chat are available. It’s also a big plus if you can benefit from individual training or at the very least a knowledge base you can use.
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