What is better Slaask or ScreenConnect? If you’re having a difficult time picking the right Customer Support Software product for your circumstances, it’s a good idea to compare the available software and see which solution offers more benefits. For example, here you can examine Slaask (overall score: 8.0; user rating: 100%) vs. ScreenConnect (overall score: 9.0; user rating: 96%) for their overall performance.
You can even see which one provides more tools that you need or which has better pricing plans for your current budget. Working with a clear table to compare their features will significantly increase the possibility of obtaining the best product for your company. Pay attention to other areas of the software like if it’s easy to use, adaptability, scalability, and pricing options.
Our team put a lot of effort to prepare reviews of all popular Customer Support Software products offered on the market, but among them these three deserved our special attention: Zendesk, Freshdesk, Freshdesk Omni.
ScreenConnect (formerly ConnectWise ScreenConnect) offers a free license to single technicians, and three SMB/enterprise pricing plans for larger teams. Here are the details:
Single Tech License – Free
1 Session per Tech
3 Access Agents
Remote Support
ONE – $27/month (billed annually)
All features from the free plan
1 Session per Tech
10 Access Agents
Remote Meetings
Branding and Customization
File Transfer
Remote Printing
Remote Toolbox
STANDARD (Multiple Tech License) – $42/month (billed annually)
All features from ONE
Up to 3 Sessions Per Tech
Unlimited Access Agents
Mobile Technician Support
Expanded Chat Options
Remote Command Line
Wake on LAN
PRO (Multiple Tech License) – $52/month (billed annually)
At the moment, ScreenConnect offers a streamlined integration with ConnectWise Automate.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Jon Rosen Systems
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
ScreenConnect is a software app that gives you an enriched remote control experience and helps you resolve customer inquiries efficiently and without delay. Aside from helping reps provide efficient remote support, the software also includes collaboration features that let users exchange files and work simultaneously on one task.
Both Slaask and ScreenConnect were tested by a team of reliable SaaS experts who prepared a full examination of all key aspects of every solution. Their final score was prepared using our unique SmartScore algorithm which calculates an individual partial score to each factor such as: main features, customer support, mobile support, security, customer satisfaction as well as reviews in other media. We know useful features are not the only thing crucial to a company so we make an effort to pay attention to all facets of a solution before giving it a final rating.
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FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.
