What is better Slaask or Salesforce Service Cloud? The ideal Customer Support Software is a service that can deal with your company’s specific demands. It is possible to determine which choice works really with your industry if you compare several products before you decide which one is the best.
For instance, Slaask and Salesforce Service Cloud are scored at 8.0 and 9.6, respectively, for total quality and performance. Likewise, Slaask and Salesforce Service Cloud have a user satisfaction rating of 100% and 97%, respectively, which indicates the general response they get from customers. Even better, reach put to a current client of the software and ask for their feedback regarding the software in question.
We did our best to review all popular Customer Support Software solutions offered out there, but among them these three caught our special attention: Freshdesk, Freshdesk Omni, Zendesk.
Salesforce Service Cloud supports integrations with the following business systems, applications and services:
Autotask
ConnectWise
JIRA
Salesforce Service Cloud
ServiceNow
Zendesk
Oracle Service Cloud
Freshdesk
Freshservice
Desk.com
Help Scout
Cherwell Software
Wrike
SugarCRM
Microsoft Dynamics CRM
Zoho CRM
Netsuite
Autotask
Close.io
ConnectWie
Infusionsoft
Pipedrive
HubSpot CRM
Oracle Sales Cloud
Base CRM
CustomerGauge
Act! Essentials
Sap Hybrid Cloud for Customers
Sage CRM
Bullhorn
Maximizer CRM
Insightly
Microsoft Dynamics GP
Microsoft Dynamics AX
QuickBooks
Freshbooks
Taxify
Sage Intacct
Sage 200
Tipalti
Plaid
Shopify
Volusion
Ecwid
Bigcommerce
Magento
Etsy
Woocommerce
Weebly
SAPAnywhere
Epages
Oracle Eloqua
Marketo
HubSpot Marketing
Act-On
MailChimp
Mailjet
Allbound
Autopilot
Constant Contact
Kissmetrics
Facebook Lead Ads
Campaign Monitor
iContact
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Stanley Black & Decker, Sprouts, Coca-Cola, Activision, Spotify, Aldo
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A cloud-hosted customer service platform designed to allow faster, smarter case resolution. By providing a 360-degree view of each customer, this IT asset management solution enables businesses to quickly resolve issues, thereby driving better user experience and higher customer satisfaction.
No Customer Support Software will be able to solve all the needs of a business. While main functionalities of Slaask and Salesforce Service Cloud are important you should also thoroughly analyze the integrations provided by every service. In many cases you will already be using other types of SaaS software in your company and it’s much wiser to choose apps that integrate well with each other. If you do that you can be certain of an effortless exchange of data between your teams and services, which can significantly reduce time spent on migrating between one app and the other.
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