What is better ShowMyPC Remote Support and Meetings or ManageEngine Remote Access? When scouting for the right Customer Support Software for your firm our recommendation is that you review the characteristics, costs, as well as other essential data regarding the product and vendor. Here, you are able to see the similarities and disparities between ShowMyPC Remote Support and Meetings (overall score at 8.3 and user satisfaction at 94%) and ManageEngine Remote Access (overall score at 8.9 and user satisfaction at 97%).
It's also possible to look at their unique details, like features, plans, pricing, conditions, etc. Moreover, read the terms closely for information on hidden costs, including, installation, separate support plan, upgrade fees, disk space fees, and more.
In the event you would like to quickly locate the optimal Remote Support Software according to our review team we recommend you take a look at one of these services: ScreenConnect, Zendesk, Atera.
ShowMyPC’s Remote Support and Meetings are offered through four enterprise pricing packages that vary in the features included. The pricing and features for each are detailed below:
Premium – $14/month
Up to 2 concurrent meetings
Room chat whiteboard
Browser viewer
Limited application branding
Easy access URL for every PC
Unattended PC support for 2 PCs
Professional – $19/month
Up to 3 concurrent meetings
All Premium features
Unlimited application branding
Unattended PC support for 3 PCs
Business – $36/month
Up to 6 concurrent meetings
All Professional features
Ability to use your website name
Help Desk system
Unattended PC support for 6 PCs
Enterprise – $60/month
Customizable number of meetings (price will increase or decrease depending on the number of meetings)
All Business features
Unattended PC support for 10 PCs
Users can also purchase an Add-On that allows access to 25 unattended PCs for an additional $50 to the monthly amount of the desired plan. Annual payment options are also available for all enterprise pricing packages.
Remote Support and Meetings offer API integration, which can be used to integrate the platform to the user’s specific application or website. It also supports the following languages:
.NET
C
C++
VB
Java
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Remote Support and Meetings is a cost-effective software that allows users to conduct meetings, reduce costs, and efficiently provide support.
ManageEngine Remote Access Plus has the following enterprise pricing:
On-Premise – Standard Plan – $75/annual
On-Premise – Professional Plan – $95/annual
Cloud – Standard Plan – $100/annual
Cloud – Professional Plan – $150/annual
One time License Fee and/or with Multi-Language Pack Add On’s – By Quote
*All pricing plans are billed annually and allow up to 25 computers and 5 technicians. To extend the computer range and add more technicians, please contact the vendor.
You don’t want simply a broad set of functionalities and flexible pricing packages from a popular Customer Support Software. Almost as crucial as core features is a trustworthy customer support. You want to guarantee that if you have any questions about ShowMyPC Remote Support and Meetings or ManageEngine Remote Access, or you run into a problem, or perhaps you’ll need to ask for a specific update or feature beneficial to your company you can trust in a responsive and helpful customer support. See whether solutions such as phone support, tickets or live chat are available. What is more, it’s a big plus if you are able to profit from individual training or at least a knowledge base you can use.
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