What is better ShowMyPC Remote Support and Meetings or ManageEngine Remote Access? Today’s firms require the top Customer Support Software product to remain competitive. On this page we help you with choosing the best solution, by allowing you to compare ShowMyPC Remote Support and Meetings and ManageEngine Remote Access down to the very details of their individual functions.
It is also possible to examine our total scoring values, which rate the software general quality and performance. ShowMyPC Remote Support and Meetings got a 8.3 score, while ManageEngine Remote Access has a score of 8.9. Likewise, it is possible to compare their general user satisfaction rating: 94% (ShowMyPC Remote Support and Meetings) against 97% (ManageEngine Remote Access). Keep in mind to select the software that best matches your most urgent issues, not the application with a lot of features.
Our team put a lot of effort to prepare reviews of all popular Remote Support Software products offered on the market, but among them these three caught our special attention: ScreenConnect, Zendesk, Atera.
ShowMyPC’s Remote Support and Meetings are offered through four enterprise pricing packages that vary in the features included. The pricing and features for each are detailed below:
Premium – $14/month
Up to 2 concurrent meetings
Room chat whiteboard
Browser viewer
Limited application branding
Easy access URL for every PC
Unattended PC support for 2 PCs
Professional – $19/month
Up to 3 concurrent meetings
All Premium features
Unlimited application branding
Unattended PC support for 3 PCs
Business – $36/month
Up to 6 concurrent meetings
All Professional features
Ability to use your website name
Help Desk system
Unattended PC support for 6 PCs
Enterprise – $60/month
Customizable number of meetings (price will increase or decrease depending on the number of meetings)
All Business features
Unattended PC support for 10 PCs
Users can also purchase an Add-On that allows access to 25 unattended PCs for an additional $50 to the monthly amount of the desired plan. Annual payment options are also available for all enterprise pricing packages.
Remote Support and Meetings offer API integration, which can be used to integrate the platform to the user’s specific application or website. It also supports the following languages:
.NET
C
C++
VB
Java
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Remote Support and Meetings is a cost-effective software that allows users to conduct meetings, reduce costs, and efficiently provide support.
ManageEngine Remote Access Plus has the following enterprise pricing:
On-Premise – Standard Plan – $75/annual
On-Premise – Professional Plan – $95/annual
Cloud – Standard Plan – $100/annual
Cloud – Professional Plan – $150/annual
One time License Fee and/or with Multi-Language Pack Add On’s – By Quote
*All pricing plans are billed annually and allow up to 25 computers and 5 technicians. To extend the computer range and add more technicians, please contact the vendor.
You should pay attention to the fact that even though both ShowMyPC Remote Support and Meetings and ManageEngine Remote Access may have an excellent set of features every product could be designed for a different business size. If you are analyzing various solutions you may want to focus on a company type they are aimed at. Specific functionalities could scale up with no problem for large enterprises but if you have a small or mid-sized business it’s often better to stay away from paying for complex features that you might never have a chance to use.
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