What is better ShowMyPC Remote Support and Meetings or GoToAssist? We are here to simplify the cumbersome process of comparing Customer Support Software products for you. For instance, on this page you can examine the overall performance of ShowMyPC Remote Support and Meetings (8.3) and compare it with the overall performance of GoToAssist (7.4). It's also possible to match their overall user satisfaction rating: ShowMyPC Remote Support and Meetings (94%) vs. GoToAssist (90%).
Furthermore, you can read their features thoroughly to determine which product can better tackle your company’s needs. In general, any business solution has to let you to quickly see the big picture, all the while giving you immediate access to the details.
People who want to save some time or could use a Remote Support Software suggestion from our team might want to try out these top choices for the current year: Zendesk, ScreenConnect, Atera.
ShowMyPC’s Remote Support and Meetings are offered through four enterprise pricing packages that vary in the features included. The pricing and features for each are detailed below:
Premium – $14/month
Up to 2 concurrent meetings
Room chat whiteboard
Browser viewer
Limited application branding
Easy access URL for every PC
Unattended PC support for 2 PCs
Professional – $19/month
Up to 3 concurrent meetings
All Premium features
Unlimited application branding
Unattended PC support for 3 PCs
Business – $36/month
Up to 6 concurrent meetings
All Professional features
Ability to use your website name
Help Desk system
Unattended PC support for 6 PCs
Enterprise – $60/month
Customizable number of meetings (price will increase or decrease depending on the number of meetings)
All Business features
Unattended PC support for 10 PCs
Users can also purchase an Add-On that allows access to 25 unattended PCs for an additional $50 to the monthly amount of the desired plan. Annual payment options are also available for all enterprise pricing packages.
Remote Support and Meetings offer API integration, which can be used to integrate the platform to the user’s specific application or website. It also supports the following languages:
.NET
C
C++
VB
Java
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Remote Support and Meetings is a cost-effective software that allows users to conduct meetings, reduce costs, and efficiently provide support.
GoToAssist is designed to integrate seamlessly with your company’s existing infrastructure. As new support services and technologies emerge, GoToAssist promises to continue to collaborate closely with leading companies to develop the best integrations, enabling users to leverage the full value of the app.
GoToAssist integrates with top help desk ticketing software apps and customer engagement platforms/communities.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Chippewa Valley Technical College, Systems Associates, Inc., Solar Transport
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
GoToAssist offers a remote support solution for technicians and IT managers to access and control devices remotely, and remotely configure and reboot devices.
Both ShowMyPC Remote Support and Meetings and GoToAssist were tested by a panel of independent B2B experts who carried out a full study of all important elements of every software. Their ultimate score was calculated with unique SmartScore system that gives a separate partial score to each factor like: main features, customer support, mobile support, security, user satisfaction as well as market presence. We realize useful features are not the only factor crucial to a business so we make an effort to pay attention to all aspects of a product before coming up with its final score.
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