What is better ServiceDock or GuideMe? You can use our scoring system to give you a general idea which Customer Experience Management Software product is better for your company. For overall product quality, ServiceDock received 8.0 points, while GuideMe earned 6.9 points. At the same time, for user satisfaction, ServiceDock scored 100%, while GuideMe scored 100%.
Specifics of their characteristics, tools, supported platforms, customer support, etc. are provided below to provide you with a more precise analysis. Remember to get only the tools your business requires so you don’t waste cash for features which are redundant.
Currently, the most significant solutions in our Customer Experience Management Software category are: Smartlook, Alchemer, Zendesk.
Contact ServiceDock for information about their basic and enterprise pricing offers. You can also submit a request for a demo to see if the software is a perfect fit for your business.
ServiceDock integrates with Zendesk and plans to add more in the future.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Mothercare, Eddie Rocket's, Sky
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A Customer Experience Management platform specifically designed for Multi-Location Businesses. ServiceDock makes it easy to capture structured feedback in physical locations using the messaging apps your customers already have on their phones.
Almost as crucial as features and customer support responsiveness are pricing options provided by ServiceDock and GuideMe. Even though cost should not be the only element it’s without a doubt a key thing to think about. You should expect a flexible pricing package that can be matched with your company size and painlessly scaled up when your company develops. You should be certain you don’t choose plans that include extra features that you won’t find a use for and always make an effort to get in touch with the vendor directly as big companies can frequently benefit from discounts. You should also check out a free trial or demo of each solution to spend at least some time on actual work with the system. It’s a useful experience that doesn’t ask you to invest any money and gives you a solid overview of what it feels like to work with ServiceDock and GuideMe.
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