ServiceDock
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Alerts/Escalation
- Automated Routing
- Automatic Customer Notices
- Complaint Monitoring
- Customer Database
- Customer Experience Management
- Inbox/Queue Management
- Live Chat
- Surveys and Feedback
- Trouble Ticketing
Pricing Info
Pricing Info
Contact ServiceDock for information about their basic and enterprise pricing offers. You can also submit a request for a demo to see if the software is a perfect fit for your business.
Integrations
Integrations
ServiceDock integrates with Zendesk and plans to add more in the future.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Mothercare, Eddie Rocket's, Sky
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
A Customer Experience Management platform specifically designed for Multi-Location Businesses. ServiceDock makes it easy to capture structured feedback in physical locations using the messaging apps your customers already have on their phones.
Company Email
info@servicedock.com
Contact No.
Company's Address
ServiceDock
GW115 The Greenway Hub, DIT Grangegorman
Grangegorman Lower, Dublin 7
Ireland
ServiceDock Comparisons
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Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- GuideMe creator
- GuideMe analyzer
- GuideMe player
- Analytics
- SSL
- AI and ML integration
- Unlimited MAUs
- Dedicated customer success manager
Pricing Info
GuideMe offers simple enterprise pricing plans with the following inclusions:
Bronze – $10/month
- GuideMe for video, PDF, and GIF creation
- 1 creator license
- 100 publishing actions per month
- GuideMe videos support
- Your brand
Silver – quote based
- Unlimited in-app walkthroughs, unlimited steps
- 5 walkthrough creator license
- 1000 MAUs
- Email and phone support
- Analytics, SSL
- Your brand and theme
- Co-creation with GuideMe professionals
Gold – quote based
- Unlimited in-app steps and walkthroughs
- Unlimited creator license
- 100000 MAUs
- 24/7 Dedicated customer success manager
- AI and ML integrations
- Launch walkthroughs with URL and beacons
- Analytics, SSL, localization
- Ml and self-driving software
Enterprise plan – quote based
- Everything in Gold
- Unlimited MAUs
- Unlimited playbacks
- Private cloud, APIs
- Secure storage
Integrations
No available information.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
GuideMe is an in-app guidance and training authoring application for websites, software applications, and online services.
Company Email
info@edcast.com
Contact No.
Company's Address
EdCast Inc.
1901 Old Middlefield Way, Suite 21
Mountain View, CA 94043
USA
GuideMe Comparisons
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No Customer Experience Management Software will be perfect enough to solve all the requirements of a business. Though core functionalities of ServiceDock and GuideMe should matter you should also carefully examine the integrations offered by every service. Very often you will already be working with various kinds of SaaS software in your company and it’s much wiser to select products that integrate well with one another. That way you can be certain of a smooth transfer of data between your teams and software used, which can really reduce time wasted on migrating between one solution and the next.
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