What is better GuideMe or Qualtrics CX? If you’re having a difficult time deciding on the best Customer Experience Management Software product for your company, it’s a good idea to compare and contrast the available software and find out which solution offers more positive aspects. In particular, here you can review GuideMe (overall score: 6.9; user rating: 100%) vs. Qualtrics CX (overall score: 9.1; user rating: 100%) for their overall performance.
You can also see which one provides more tools that you need or which has more flexible pricing plans for your current budget. Working with a clear table to compare their features will significantly boost the odds of getting the best product for your company. Pay attention to other factors of the software like if it’s easy to use, adaptability, scalability, and pricing options.
We realize that not all people have the time to examine dozens of various solutions, so we came up with a list of recommendations that you may find useful. Our top selections for the Customer Experience Management Software category are: Zendesk, Alchemer, Smartlook.
Qualtrics Customer Experience has an open API where you can transfer data back and forth between Qualtrics and external systems. Qualtrics’ professional services team can also engineer custom integration for other vendors. As for its built-in integrations, it connects with the following applications:
Salesforce
Tableau
Marketo
Workday
Slack
Adobe Analytics
Adobe Launch
Freshdesk
Zendesk
Hubspot
Zapier
ServiceNow
Microsoft Dynamics 365
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Yamaha, Allianz, jetBlue
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Qualtrics is an award-winning tool trusted not only by thousands of companies but also by academic institutions. The first survey software that adapts the use of artificial intelligence in survey data analysis, Qualtrics utilizes its advanced intuitive tools to streamline the complex research process for businesses of any size.
No Customer Experience Management Software will manate to cover all the needs of a company. While core features of GuideMe and Qualtrics CX should matter you should also thoroughly study the integrations provided by a given product. In many cases you will already be making use of other types of B2B software in your company and it’s much better to go with products that integrate well with one another. With that approach you will be able to ensure a smooth exchange of information between your teams and software used, which can considerably reduce time devoted to migrating between one product and the next.
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