xSellco Feedback
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- GuideMe creator
- GuideMe analyzer
- GuideMe player
- Analytics
- SSL
- AI and ML integration
- Unlimited MAUs
- Dedicated customer success manager
Pricing Info
Pricing Info
GuideMe offers simple enterprise pricing plans with the following inclusions:
Bronze – $10/month
- GuideMe for video, PDF, and GIF creation
- 1 creator license
- 100 publishing actions per month
- GuideMe videos support
- Your brand
Silver – quote based
- Unlimited in-app walkthroughs, unlimited steps
- 5 walkthrough creator license
- 1000 MAUs
- Email and phone support
- Analytics, SSL
- Your brand and theme
- Co-creation with GuideMe professionals
Gold – quote based
- Unlimited in-app steps and walkthroughs
- Unlimited creator license
- 100000 MAUs
- 24/7 Dedicated customer success manager
- AI and ML integrations
- Launch walkthroughs with URL and beacons
- Analytics, SSL, localization
- Ml and self-driving software
Enterprise plan – quote based
- Everything in Gold
- Unlimited MAUs
- Unlimited playbacks
- Private cloud, APIs
- Secure storage
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
GuideMe is an in-app guidance and training authoring application for websites, software applications, and online services.
Company Email
info@edcast.com
Contact No.
Company's Address
EdCast Inc.
1901 Old Middlefield Way, Suite 21
Mountain View, CA 94043
USA
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Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Automated feedback requests for all web channels
- Multichannel feedback tool
- Google Seller ratings for your search results
- Full compliance with marketplaces’ feedback policies
- Intelligent targeting of products that sell well
- Blacklisting customers with negative feedback history
- Sending feedback requests only to on-time deliveries
- Integration with Xsellco Helpdesk
- Intelligent timing of request delivery
- Customized emails
- SmartTags and personalized requests
- A/B testing
- Follow Up emails
- Attachments
- Rewards for returning customers
- Measuring performance and reporting
- Star Scores
- Positive feedback ratings
- Fast reactions to negative feedback
Pricing Info
xSellco Feedback offers several payment plans to choose from, depending on whether you’re interested in managing a small team, or looking to purchase an enterprise pricing plan for a large business. For each plan, you can benefit from the company’s free 14-day trial, and examine its features in advance. Here are the details of each plan:
Basic Plan – $49/month (billed annually)
- 5,000 Feedback Requests
- Unlimited marketplaces
- Automated feedback requests
- Templates and SmartTags
- Seller and product reviews
- Negative feedback management
- Coordinate intelligent request schedules
- Feedback report analytics
- Sales Dashboard
- Support by email
Professional Plan – $99/month (billed annually)
- 25,000 Feedback Requests
- Unlimited marketplaces
- Automated feedback requests
- Templates and SmartTags
- Seller and product reviews
- Negative feedback management
- Coordinate intelligent request schedules
- Feedback report analytics
- Sales Dashboard
- Support by email, phone
Premium Plan – $199/month (billed annually)
- 60,000 Feedback Requests
- Unlimited marketplaces
- Automated feedback requests
- Templates and SmartTags
- Seller and product reviews
- Negative feedback management
- Coordinate intelligent request schedules
- Feedback report analytics
- Sales Dashboard
- Support by email, phone, live chat
Integrations
xSellco Feedback integrates with the following business systems and applications:
- Amazon
- eBay
- Trustpilot
- Xsellco Helpdesk
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
MicksGarage, Suzuki, Shark, Lighting Supply Group
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
xSellco Feedback is part of xSellco sales productivity suite and is in charge of timely feedback solicitation from the most satisfied customers. It uses an automated system that targets satisfied customers for reviews. It also distinguishes good and bad reviews, so you can immediately prioritize which one to act on first.
Company Email
support@xsellco.com
Contact No.
Company's Address
280 Madison Avenue #912 - 9th Floor
New York, NY 10016
USA
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You shouldn’t count on just a broad set of features and scalable pricing from a reliable Customer Experience Management Software. Almost as essential as main features is a top-notch customer support. You want to make sure that in a situation where you have any questions about GuideMe or xSellco Feedback, or you struggle with some problems, or perhaps you’ll want to ask for a certain change or feature useful to your business you can count on a responsive and helpful customer support. See if options such as phone support, tickets or live chat are offered. What is more, it’s a big plus if you are able to benefit from personal training or at least a knowledge base you can use.
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