What is better GuideMe or Birdeye? Choosing the best Customer Experience Management Software for your organization is difficult with too much functions, options, and terms to take note of. However, depending on our review platform will allow you to simplify the necessary steps by getting all main apps in one place.
For example, you can match GuideMe and Birdeye for their tools and overall scores, namely, 6.9 and 9.0, respectively. Similarly, you can see which one has better general user satisfaction rating: 100% (GuideMe) and 97% (Birdeye) to learn which solution is the better option for your company. Don’t just choose the solution with the cheapest price, but the one that offers the best value for your money.
In case you you need to quickly identify the best Customer Experience Management Software according to our review team we suggest you take a look at the following services: Alchemer, Zendesk, Smartlook.
Birdeye integrates with over 3,000 software systems to automate reviews, online visibility, operations, and revenue. Among the third-party applications that Birdeye integrates with include the following:
Cro Software Solutions
FreshBooks
InvoiceASAP
MoverBase
Peachtree
QuickBooks Desktop
QuickBooks Online
Square
The Edge
Zoho CRM
Birdeye also seamlessly integrates with Google apps and services:
Google private API for Reviews
Google My Business
Google Messaging
Google Maps
Google Knowledge Panel
Advanced Google analytics
Google single sign-in
Google Seller Ratings
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
AMN Healthcare, Boardwalk, Ace Rent-a-Car
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A reliable reputation management and customer experience software designed to help businesses transform their customers into a powerful marketing engine. It allows businesses to analyze various customer feedback and reviews across major social channels, surveys, and review sites. Birdeye provides businesses a solid platform for review generation, monitoring, management, and marketing.
You shouldn’t expect just a broad range of functionalities and adjustable pricing from a popular Customer Experience Management Software. Almost as essential as core features is a trustworthy customer support. You want to make sure that in a situation where you have any questions about GuideMe or Birdeye, or you run into a problem, or perhaps you’ll need to request a certain update or functionality beneficial to your team you can count on a responsive and helpful customer support. Examine whether solutions such as phone support, tickets or live chat are offered. Additionally, it’s a big plus if you can profit from personal training or at least an FAQ you can use.
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