What is better GuideMe or LiaCX? The perfect Customer Experience Management Software is a solution that can deal with your company’s specific demands. You can determine which alternative works really with your industry if you compare numerous products before you decide which one is the best.
As an example, GuideMe and LiaCX are scored at 6.9 and 8.6, respectively, for total quality and performance. Likewise, GuideMe and LiaCX have a user satisfaction rating of 100% and 100%, respectively, which reveals the general satisfaction they get from customers. Better yet, reach put to an existing client of the software and ask for their feedback regarding the solution in question.
We realize that not all people have enough time to scrutinize a large number of various solutions, so we prepared a list of suggestions that you may find useful. Our top choices for the Customer Experience Management Software category are: Zendesk, Smartlook, Alchemer.
LiaCX seamlessly integrates with hundreds of third party system, giving you a 360-degree view of your customer experience across all touchpoints and channels.
Through partnership with Dell Boomi, LiaCX integrates with other applications within days, making it easy to integrate customer data from any source including call center, financial data and more.
LiaCX provides built-in connectors to all major CRM, ERP, marketing automation, and data enrichment applications, including
Microsoft Dynamics
Salesforce
Oracle
NetSuite
SAP Analytics
Dell Boomi
Microsoft Excel
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
General Motors, FedEx, Accor Hotels
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Powered by Intouch Insight, LiaCX is created to handle big data collected from surveys, mobile checklists, operational audits, social media, and others. The system automatically converts all data into actionable insights with the help of AI-assisted analytics and boost business performance through LiaCX Action Campaigns.
Almost as essential as useful features and user support level are pricing packages given by GuideMe and LiaCX. Although cost should not be the only element it’s surely a key thing to think about. You should look for a flexible pricing package that can be matched with your team size and easily scaled up every time your business expands. Make sure you don’t choose pricing plans that have advanced tools that you won’t find useful and always make an effort to get in touch with the vendor directly because enterprises can often count on special pricing. You should also check out a free trial or demo of every service to spend at least some time using it. It’s a valuable experience that doesn’t need you to invest any money and provides you with a solid overview of what it feels like to work with GuideMe and LiaCX.
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