InvGate Service Desk
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- 360-Degree Customer View
- Omnichannel Communications
- Contact Center
- Business Process Management
- Case Management
- Problem Management
- Change Management
- Release Management
- Service Catalogue
- Service Level Management
- Configuration Management
- Knowledge Management
Pricing Info
Pricing Info
Service Creatio Pricing Plans:
Creatio provides you with a 14-day free trial for you to test all the features available. Creatio offers a number of various editions and composable pricing, which allows users to select the edition that best fits their business model:
- Growth + Service starts from $40/user/month. Provide automation to SMB clients.
- Enterprise + Service starts from $70/user/month. Enable full-scale automation for corporate and enterprise needs.
- Unlimited + Service starts from $100/user/month. Deliver limitless automation for advanced enterprise scenarios.
- All Creatio licenses include basic support plan, product maintenance and free updates. More information: https://www.creatio.com/products/pricing.
You also can get a free demo with CRM experts and choose an option.
Integrations
Integrations
Service Creatio works well in a seamless integration with the following business systems and applications:
-
Twitter
-
Facebook
-
Gmail
-
Google Contacts
-
Google Calendars
-
Asterisk
-
Avaya Experience Platform
-
Brandwatch
-
LDAP
-
IMAP
-
MS Exchange
-
Google Maps
-
OpenStreetMap
-
MailChimp/Mandrill
-
Mandrill
-
Meta for Business
-
MS Outlook
-
SmartCloud Connect
-
Microsoft Office Applications
-
Pentaho
-
Tableau
-
PBX integration and cloud telephony services
More pre-built add-ons, connectors, and vertical solutions can be found at the Creatio Marketplace: https://marketplace.creatio.com/
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
L'Oreal, Schneider, Heinz
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
A help-desk software that helps you achieve customer care excellence with inventive and automated features based on industry best practices.
Company Email
info@bpmonline.com
Contact No.
Company's Address
280 Summer St.
Boston, Massachusetts
USA
Service Creatio Comparisons
Popular Service Creatio Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
Advanced ticket management
- Intuitive
- Collaboration
- Multi-department support
Service desk analytics
- Time-tracking
- SLA management
Cutting-edge automation and integration
- Workflows
- Flexible interaction
- Gamification
Standard features
- Knowledge base
- Approval management
- Customer feedback
- ITIL
- E-mail integration
More features
- Self-service for user
- Custom interface
- Interactive dashboard
- Asset management
- Breaking news
- Smart notifications
- Templates
- Branding
- Multilingual support
- Import active directory import
Pricing Info
InvGate Service Desk offers three quote-based enterprise pricing plans for users to choose from. Contact the company for more details, and ask for your quote.
InvGate Service Desk
- Ticketing
- Knowledge base
- Reporting and Analytics
- Self-service
- Workflows
- SLAs
- ITIL
- Gamification
- Multi-Department
InvGate Assets
- All Features from the Service Desk plan
- Network Discovery
- Asset Inventory
- IT Financials
- Software Licensing
- Software Metering
- Change Management
- Software Deployment
- Remote Desktop
InvGate Service Desk + Assets
- Network Discovery
- Asset Inventory
- IT Financials
- Software Licensing
- Software Metering
- Change Management
- Software Deployment
- Remote Desktop
Integrations
InvGate offers the following integration options:
- Accessible from any web-enabled mobile device
- HTML e-mail integration
- LDAP and Active Directory servers
- InvGate Assets
- InvGate Insight
- FileWave
- SAML
- Microsoft SCCM (System Center Configuration Manager)
- Zapier
- ITIL-verified
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Nike, Toyota, Skandia, NEC, Hitachi, PWC, MetLife, GE, AIG, Generali, Burger King, Starbucks
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
InvGate Service Desk is an award-winning, Intuitive web-based software to manage, analyze, and automate your IT service support. Any type of business can easily manage, control, analyze, and automate support right in one place. Its collaborative functionalities ensure efficient workflow even with large teams.
Company Email
info@invgate.com
Contact No.
Company's Address
524 Union Street #270
San Francisco, CA 94133
USA
InvGate Service Desk Comparisons
Popular InvGate Service Desk Alternatives
You should keep in mind that while both Service Creatio and InvGate Service Desk may have an excellent array of features every service may be aimed at a different company size. If you are comparing features you may want to give some attention to a company size they are meant for. Some functionalities could scale up well for big enterprises but if you run a small or mid-sized company it’s often more sensible to refrain paying for complex functionalities that you may never actually use.
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