What is better InvGate Service Desk or Salesforce Service Cloud? A good way to choose the right Help Desk Software product for your firm is to compare the solutions against each other. Here you can compare InvGate Service Desk and Salesforce Service Cloud and see their functions compared thoroughly to help you select which one is the superior product.
Furthermore, you can examine their overall ratings, such as: overall score (InvGate Service Desk: 8.7 vs. Salesforce Service Cloud: 9.6) and user satisfaction (InvGate Service Desk: 100% vs. Salesforce Service Cloud: 97%). Check their differences and similarities and discover which one outperforms the other. Moreover, anticipate the state of how your business will look like in the future; will your company outgrow the app in the next 3-5 years?
We did our best to review all popular Service Desk Software solutions that you can find out there, but among all the ones we reviewed these three caught our special attention: Zendesk, LiveAgent, Freshservice.
InvGate Service Desk offers three quote-based enterprise pricing plans for users to choose from. Contact the company for more details, and ask for your quote.
InvGate Service Desk is an award-winning, Intuitive web-based software to manage, analyze, and automate your IT service support. Any type of business can easily manage, control, analyze, and automate support right in one place. Its collaborative functionalities ensure efficient workflow even with large teams.
Salesforce Service Cloud supports integrations with the following business systems, applications and services:
Autotask
ConnectWise
JIRA
Salesforce Service Cloud
ServiceNow
Zendesk
Oracle Service Cloud
Freshdesk
Freshservice
Desk.com
Help Scout
Cherwell Software
Wrike
SugarCRM
Microsoft Dynamics CRM
Zoho CRM
Netsuite
Autotask
Close.io
ConnectWie
Infusionsoft
Pipedrive
HubSpot CRM
Oracle Sales Cloud
Base CRM
CustomerGauge
Act! Essentials
Sap Hybrid Cloud for Customers
Sage CRM
Bullhorn
Maximizer CRM
Insightly
Microsoft Dynamics GP
Microsoft Dynamics AX
QuickBooks
Freshbooks
Taxify
Sage Intacct
Sage 200
Tipalti
Plaid
Shopify
Volusion
Ecwid
Bigcommerce
Magento
Etsy
Woocommerce
Weebly
SAPAnywhere
Epages
Oracle Eloqua
Marketo
HubSpot Marketing
Act-On
MailChimp
Mailjet
Allbound
Autopilot
Constant Contact
Kissmetrics
Facebook Lead Ads
Campaign Monitor
iContact
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Stanley Black & Decker, Sprouts, Coca-Cola, Activision, Spotify, Aldo
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A cloud-hosted customer service platform designed to allow faster, smarter case resolution. By providing a 360-degree view of each customer, this IT asset management solution enables businesses to quickly resolve issues, thereby driving better user experience and higher customer satisfaction.
Every time you choose a software that you are sure will work best for your business you shouldn’t simply pay attention to what professionals have to say about it. Quite frequently personal experience with the solution may be different, depending on your own preferences and work processes. That’s the reason why in our reviews we also offer our User Satisfaction Rating for every solution to give you a reliable overview of how real users of InvGate Service Desk and Salesforce Service Cloud estimate their experience with the service. Our algorithm is based on detailed analysis of product mentions on other sites, social media as well as blogs, so you are going to obtain a comprehensive and credible overview of what other users think about every product. In this case InvGate Service Desk has a total satisfaction rating at 100% while for Salesforce Service Cloud 97% of people express they had a positive experience with it.
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