What is better Service Creatio or Salesforce Service Cloud? A good way to find the correct Help Desk Software product for your organization is to evaluate the solutions against each other. Here you can compare Service Creatio and Salesforce Service Cloud and see their capabilities compared in detail to help you choose which one is the more effective product.
Furthermore, you can compare their overall ratings, including: overall score (Service Creatio: 8.6 vs. Salesforce Service Cloud: 9.6) and user satisfaction (Service Creatio: 100% vs. Salesforce Service Cloud: 97%). Browse through their differences and similarities and discover which one outperforms the other. Likewise, anticipate the state of your company tomorrow; will your business outgrow the app in the next 3-5 years?
Right now, the top solutions in our Help Desk Software category are: Zendesk, Salesforce Service Cloud, Freshdesk.
Creatio provides you with a 14-day free trial for you to test all the features available. Creatio offers a number of various editions and composable pricing, which allows users to select the edition that best fits their business model:
Growth + Service starts from $40/user/month. Provide automation to SMB clients.
Enterprise + Service starts from $70/user/month. Enable full-scale automation for corporate and enterprise needs.
Unlimited + Service starts from $100/user/month. Deliver limitless automation for advanced enterprise scenarios.
All Creatio licenses include basic support plan, product maintenance and free updates. More information: https://www.creatio.com/products/pricing.
You also can get a free demo with CRM experts and choose an option.
Salesforce Service Cloud supports integrations with the following business systems, applications and services:
Autotask
ConnectWise
JIRA
Salesforce Service Cloud
ServiceNow
Zendesk
Oracle Service Cloud
Freshdesk
Freshservice
Desk.com
Help Scout
Cherwell Software
Wrike
SugarCRM
Microsoft Dynamics CRM
Zoho CRM
Netsuite
Autotask
Close.io
ConnectWie
Infusionsoft
Pipedrive
HubSpot CRM
Oracle Sales Cloud
Base CRM
CustomerGauge
Act! Essentials
Sap Hybrid Cloud for Customers
Sage CRM
Bullhorn
Maximizer CRM
Insightly
Microsoft Dynamics GP
Microsoft Dynamics AX
QuickBooks
Freshbooks
Taxify
Sage Intacct
Sage 200
Tipalti
Plaid
Shopify
Volusion
Ecwid
Bigcommerce
Magento
Etsy
Woocommerce
Weebly
SAPAnywhere
Epages
Oracle Eloqua
Marketo
HubSpot Marketing
Act-On
MailChimp
Mailjet
Allbound
Autopilot
Constant Contact
Kissmetrics
Facebook Lead Ads
Campaign Monitor
iContact
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Stanley Black & Decker, Sprouts, Coca-Cola, Activision, Spotify, Aldo
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A cloud-hosted customer service platform designed to allow faster, smarter case resolution. By providing a 360-degree view of each customer, this IT asset management solution enables businesses to quickly resolve issues, thereby driving better user experience and higher customer satisfaction.
You should pay attention to the fact that while both Service Creatio and Salesforce Service Cloud may offer an excellent set of features every service might be created for a different business size. If you are analyzing various solutions you may want to give some attention to a business size they are catering to. Certain functionalities might scale up effectively for huge enterprises but if you have a small or mid-sized business it’s usually better to stay away from paying for complex features that you may never actually use.
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