What is better Service Creatio or Kayako? If you wish for an efficient Help Desk Software product for your company you should remember to compare a wide range of alternatives. It doesn’t have to be challenging, and can be as straightforward as matching their features in a table like the one below. You will also get a good idea how each product functions. For instance, on this page you can check Service Creatio’s overall score of 8.6 and compare it against Kayako’s score of 9.0; or Service Creatio’s user satisfaction level at 100% versus Kayako’s 95% satisfaction score.
The comparison can help you spot the pros and cons of each service, and choose which one suits you requirements better. Beyond the rich features, the application that is easy to understand and use is always the better option.
Our experts made sure to review all popular Help Desk Software products available out there, but among all the ones we reviewed these three caught our special attention: Zendesk, Freshdesk, Salesforce Service Cloud.
Creatio provides you with a 14-day free trial for you to test all the features available. Creatio offers a number of various editions and composable pricing, which allows users to select the edition that best fits their business model:
Growth + Service starts from $40/user/month. Provide automation to SMB clients.
Enterprise + Service starts from $70/user/month. Enable full-scale automation for corporate and enterprise needs.
Unlimited + Service starts from $100/user/month. Deliver limitless automation for advanced enterprise scenarios.
All Creatio licenses include basic support plan, product maintenance and free updates. More information: https://www.creatio.com/products/pricing.
You also can get a free demo with CRM experts and choose an option.
Kayako is the winner of our Expert's Choice Award. This help desk solution helps businesses build an efficient customer service infrastructure by creating a single platform for all customer service channels. Kayako also has a mobile app for providing seamless customer support on the go.
Both Service Creatio and Kayako were evaluated by a panel of reliable B2B experts who conducted a full analysis of all crucial aspects of every app. Their total score was calculated by means of unique SmartScore model that calculates a separate partial score to each factor including: main features, customer support, mobile device support, security, customer satisfaction as well as media presence. Here at FinancesOnline we are aware that useful features are not the only aspect important to a business so we make sure we pay attention to all facets of a product before coming up with its final score.
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