What is better Service Creatio or Vivantio? Finding the proper Help Desk Software product is as straightforward as contrasting the good and weak functions and terms offered by Service Creatio and Vivantio. Here you can also match their general scores: 8.6 for Service Creatio vs. 8.4 for Vivantio. Or you can check their general user satisfaction rating, 100% for Service Creatio vs. 93% for Vivantio.
We suggest that you spend some time to study their unique features and decide which one is the better option for your business. What’s more bear in mind to factor in your company’s or industry’s special situation, for instance, a multilingual app for a global company or a mobile platform to help you work on the go.
We are aware that not all companies have enough time to test a large number of different solutions, so we came up with a list of recommendations that you may find useful. Our top selections for the Help Desk Software category are: Salesforce Service Cloud, Freshdesk, Zendesk.
Creatio provides you with a 14-day free trial for you to test all the features available. Creatio offers a number of various editions and composable pricing, which allows users to select the edition that best fits their business model:
Growth + Service starts from $40/user/month. Provide automation to SMB clients.
Enterprise + Service starts from $70/user/month. Enable full-scale automation for corporate and enterprise needs.
Unlimited + Service starts from $100/user/month. Deliver limitless automation for advanced enterprise scenarios.
All Creatio licenses include basic support plan, product maintenance and free updates. More information: https://www.creatio.com/products/pricing.
You also can get a free demo with CRM experts and choose an option.
Aside from full API and custom webhooks, Vivantio offers integrations with these applications:
Azure Directory Sync
Azure DevOps (VSTS)
JIRA
TFS
Okta
SCIM Provisioning
Salesforce
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Tesco Mobile, RAC, NHS, Toshiba, Porsche
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A powerful yet easy-to-use, flexible service management tool to help you provide great customer service. It offers extensive automation, customization, self-service portals, and comprehensive reporting tools at prices that are right for your needs.
If you are still having second thoughts about which product will perform best in your case it might be a good idea to investigate each service’s social metrics. These metrics are frequently a sign of how popular a given software is and how large is its online presence.For instance, if you analyze Service Creatio LinkedIn page you’ll see that they are followed by 0 people. In case of Vivantio the number of followers on their LinkedIn page is 1335.
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