Service Creatio
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- 360-Degree Customer View
- Omnichannel Communications
- Contact Center
- Business Process Management
- Case Management
- Problem Management
- Change Management
- Release Management
- Service Catalogue
- Service Level Management
- Configuration Management
- Knowledge Management
Pricing Info
Pricing Info
Service Creatio Pricing Plans:
Creatio provides you with a 14-day free trial for you to test all the features available. Creatio offers a number of various editions and composable pricing, which allows users to select the edition that best fits their business model:
- Growth + Service starts from $40/user/month. Provide automation to SMB clients.
- Enterprise + Service starts from $70/user/month. Enable full-scale automation for corporate and enterprise needs.
- Unlimited + Service starts from $100/user/month. Deliver limitless automation for advanced enterprise scenarios.
- All Creatio licenses include basic support plan, product maintenance and free updates. More information: https://www.creatio.com/products/pricing.
You also can get a free demo with CRM experts and choose an option.
Integrations
Integrations
Service Creatio works well in a seamless integration with the following business systems and applications:
-
Twitter
-
Facebook
-
Gmail
-
Google Contacts
-
Google Calendars
-
Asterisk
-
Avaya Experience Platform
-
Brandwatch
-
LDAP
-
IMAP
-
MS Exchange
-
Google Maps
-
OpenStreetMap
-
MailChimp/Mandrill
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Mandrill
-
Meta for Business
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MS Outlook
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SmartCloud Connect
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Microsoft Office Applications
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Pentaho
-
Tableau
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PBX integration and cloud telephony services
More pre-built add-ons, connectors, and vertical solutions can be found at the Creatio Marketplace: https://marketplace.creatio.com/
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
L'Oreal, Schneider, Heinz
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
A help-desk software that helps you achieve customer care excellence with inventive and automated features based on industry best practices.
Company Email
info@bpmonline.com
Contact No.
Company's Address
280 Summer St.
Boston, Massachusetts
USA
Service Creatio Comparisons
Popular Service Creatio Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Ticket templates
- Integrated interactive reports
- Data export (PDF, XML, CSV)
- Point-and-click codeless configuration
- Asset management/CMDB
- Custom reports builder
- Customizable views
- Active Directory/LDAP Integration
- Tasking
- Self-service web portal
- Interactive dashboards
- Incident management
- Automated escalation rules
- Problem management
- Change management
- Client management
- Knowledge base
- Service level management
- Asset audit trail
- Integrated reports
- Automated ticket routing
- Service Level Agreements (SLA)
- Business rules engine
Pricing Info
Vivantio is available as low as $42 per user per month. Pricing may be affected by various factors, including:
- The types of licenses you choose
- The number of technician licenses you need
- Discounts for non-profit or educational institutions
You can contact a member of the Vivantio solutions team to get exact pricing for your organization’s needs.
Integrations
Aside from full API and custom webhooks, Vivantio offers integrations with these applications:
- Azure Directory Sync
- Azure DevOps (VSTS)
- JIRA
- TFS
- Okta
- SCIM Provisioning
- Salesforce
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Tesco Mobile, RAC, NHS, Toshiba, Porsche
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
A powerful yet easy-to-use, flexible service management tool to help you provide great customer service. It offers extensive automation, customization, self-service portals, and comprehensive reporting tools at prices that are right for your needs.
Company Email
Sales@vivantio.com
Company's Address
Vivantio US East:
200 Portland Street
Boston, MA 02114
Vivantio Comparisons
Popular Vivantio Alternatives
No Help Desk Software will be perfect enough to cater to all the requirements of a company. Though key functionalities of Service Creatio and Vivantio are obviously a priority you should also thoroughly examine the integrations supported by a given service. In many cases you will already be working with some other SaaS software in your company and it’s definitely wiser to select solutions that integrate well with one another. With that approach you will be able to guarantee a reliable transfer of data between your teams and software used, which can significantly reduce time spent on migrating between one software and the next.
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