What is better Service Creatio or Vivantio? Buying the most effective Help Desk Software for your company is key to growing your company’s effectiveness. In our platform, you can easily compare different solutions to see which one is the most suitable software for your requirements. Here you can match Service Creatio vs. Vivantio and check out their overall scores (8.6 vs. 8.4, respectively) and user satisfaction rating (100% vs. 93%, respectively).
You can also analyze the details of pricing, conditions, plans, features, tools, and more, and decide which software offers more benefits for your business. In practice, go for the business software which helps you to scale the features and subscription plan to complement your sales growth or lack of it.
We are aware that not all businesses have the time to scrutinize dozens of different services, so we created a list of recommendations that you may find useful. Our top selections for the Help Desk Software category are: Zendesk, Salesforce Service Cloud, Freshdesk.
Creatio provides you with a 14-day free trial for you to test all the features available. Creatio offers a number of various editions and composable pricing, which allows users to select the edition that best fits their business model:
Growth + Service starts from $40/user/month. Provide automation to SMB clients.
Enterprise + Service starts from $70/user/month. Enable full-scale automation for corporate and enterprise needs.
Unlimited + Service starts from $100/user/month. Deliver limitless automation for advanced enterprise scenarios.
All Creatio licenses include basic support plan, product maintenance and free updates. More information: https://www.creatio.com/products/pricing.
You also can get a free demo with CRM experts and choose an option.
Aside from full API and custom webhooks, Vivantio offers integrations with these applications:
Azure Directory Sync
Azure DevOps (VSTS)
JIRA
TFS
Okta
SCIM Provisioning
Salesforce
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Tesco Mobile, RAC, NHS, Toshiba, Porsche
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A powerful yet easy-to-use, flexible service management tool to help you provide great customer service. It offers extensive automation, customization, self-service portals, and comprehensive reporting tools at prices that are right for your needs.
No Help Desk Software will be perfect enough to cater to all the requirements of a company. Though key functionalities of Service Creatio and Vivantio are obviously a priority you should also thoroughly examine the integrations supported by a given service. In many cases you will already be working with some other SaaS software in your company and it’s definitely wiser to select solutions that integrate well with one another. With that approach you will be able to guarantee a reliable transfer of data between your teams and software used, which can significantly reduce time spent on migrating between one software and the next.
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