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Compare Serena Service Manager vs LiveChat

SCORES FEATURES PRICING PRICING MODEL INTEGRATIONS

What is better Serena Service Manager or LiveChat? Today’s corporations require the top Customer Support Software product to continue to be competitive. On this page we help you with choosing the right tool, by allowing you to assess Serena Service Manager and LiveChat down to the very details of their individual features.

You can even check our total scoring values, which rate the software all round quality and performance. Serena Service Manager got a 7.0 score, while LiveChat has a score of 9.0. Likewise, it is possible to compare their general user satisfaction rating: 93% (Serena Service Manager) against 96% (LiveChat). Bear in mind to select the application that best matches your top issues, not the application with the most robust features.

As of now, the best services in our Customer Support Software category are: Freshdesk, Freshdesk Omni, Zendesk.

No Customer Support Software will be perfect enough to solve all the requirements of a business. Though core functionalities of Serena Service Manager and LiveChat should matter you should also carefully study the integrations offered by every product. In many cases your team will already be working with other types of SaaS software in your company and it’s definitely more beneficial to select products that integrate well with each other. That way you can guarantee a reliable exchange of data between your teams and services, which can considerably reduce time wasted on migrating between one app and the next.

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FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.