What is better ScreenConnect or HP Service Anywhere? Finding the ideal Help Desk Software for your business is crucial to improving your company’s efficiency. In our platform, it's easy to compare various solutions to see which one is the appropriate software for your requirements. Here you can match ScreenConnect vs. HP Service Anywhere and examine their overall scores (9.0 vs. 8.1, respectively) and user satisfaction rating (96% vs. 97%, respectively).
You can even look at the specifics of costs, terms and conditions, plans, functions, tools, and more, and decide which software offers more benefits for your business. In general, select the software that lets you to add/remove features and subscription plan to complement your sales growth or lack of it.
We know that not all companies have the time to examine dozens of various services, so we prepared a list of recommendations that you may find useful. Our top choices for the Remote Support Software category are: Zendesk, Atera, ScreenConnect.
ScreenConnect (formerly ConnectWise ScreenConnect) offers a free license to single technicians, and three SMB/enterprise pricing plans for larger teams. Here are the details:
Single Tech License – Free
1 Session per Tech
3 Access Agents
Remote Support
ONE – $27/month (billed annually)
All features from the free plan
1 Session per Tech
10 Access Agents
Remote Meetings
Branding and Customization
File Transfer
Remote Printing
Remote Toolbox
STANDARD (Multiple Tech License) – $42/month (billed annually)
All features from ONE
Up to 3 Sessions Per Tech
Unlimited Access Agents
Mobile Technician Support
Expanded Chat Options
Remote Command Line
Wake on LAN
PRO (Multiple Tech License) – $52/month (billed annually)
At the moment, ScreenConnect offers a streamlined integration with ConnectWise Automate.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Jon Rosen Systems
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
ScreenConnect is a software app that gives you an enriched remote control experience and helps you resolve customer inquiries efficiently and without delay. Aside from helping reps provide efficient remote support, the software also includes collaboration features that let users exchange files and work simultaneously on one task.
Pricing information on HP Service Anywhere is available upon request. Users can try HP Service Anywhere for 30 days with no cost to see how this SaaS automated desk service can enhance their business IT service. The free trial version includes:
IT service desk that’s easy to use, administer, and configure
Data consolidated from all sources to solve and prevent user problems
Context-aware search that enables employees to help themselves
Powerful analytics to identify potential issues before they become problems
It may not always be enough to just compare ScreenConnect and HP Service Anywhere with one another. While reliable tools, pricing and customer reviews are all crucial and should be included when making a final decision, you should also check out the recognition and awards claimed by every service. Very often a less popular solution may turn out to be a good choice that was a winner of many industry awards such as our Exceptional Customer Support Award which proves that despite smaller market presence it’s a worthy rival to the services that dominate the market.
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