What is better HP Service Anywhere or Vivantio? Buying the ideal Help Desk Software product is all about cross-checking different solutions and identifying the top program for your specific needs. Our proprietary process provides you with a quick look at the general rating of HP Service Anywhere and Vivantio. For overall quality and performance, HP Service Anywhere scored 8.1, while Vivantio scored 8.4. On the other hand, for user satisfaction, HP Service Anywhere earned 97%, while Vivantio earned 93%.
Below you can also check their functionalities, terms, plans, etc. to find out which software will be more suitable for your needs. An important element to evaluate is if the application can toggle on/off restrictions on different types of users to limit the exposure of any sensitive company data.
We did our best to prepare reviews of all popular services available out there, but among them these three deserved our special attention: .
Pricing information on HP Service Anywhere is available upon request. Users can try HP Service Anywhere for 30 days with no cost to see how this SaaS automated desk service can enhance their business IT service. The free trial version includes:
IT service desk that’s easy to use, administer, and configure
Data consolidated from all sources to solve and prevent user problems
Context-aware search that enables employees to help themselves
Powerful analytics to identify potential issues before they become problems
Aside from full API and custom webhooks, Vivantio offers integrations with these applications:
Azure Directory Sync
Azure DevOps (VSTS)
JIRA
TFS
Okta
SCIM Provisioning
Salesforce
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Tesco Mobile, RAC, NHS, Toshiba, Porsche
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A powerful yet easy-to-use, flexible service management tool to help you provide great customer service. It offers extensive automation, customization, self-service portals, and comprehensive reporting tools at prices that are right for your needs.
Almost as important as useful features and user support responsiveness are pricing options given by HP Service Anywhere and Vivantio. Even though price should not be the sole element it’s surely a key thing to consider. You should expect a flexible pricing plan that can be matched with your business size and easily scaled up when your team expands. Make sure you don’t choose pricing plans that include extra tools that you won’t find a use for and always try to get in touch with the vendor directly because big companies can frequently count on more affordable prices. You should also check out a free trial or demo of every app to spend at least some time using it. It’s a useful experience that doesn’t require you to invest any money and gives you a practical overview of what it feels like to work with HP Service Anywhere and Vivantio.
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