What is better HP Service Anywhere or ScreenConnect? Getting the right Help Desk Software product is as simple as contrasting the good and low features and terms offered by HP Service Anywhere and ScreenConnect. Here you can also match their all round scores: 8.1 for HP Service Anywhere vs. 9.0 for ScreenConnect. Or you can look at their general user satisfaction rating, 97% for HP Service Anywhere vs. 96% for ScreenConnect.
We suggest that you take some time to study their specific functions and figure out which one is the better choice for your organization. What’s more remember to take into account your company’s or industry’s special circumstances, such as, a multilingual app for a global company or a mobile version to help you work away from your office.
In case you you have to quickly find the more reliable according to our review team we advise you examine these solutions: .
Pricing information on HP Service Anywhere is available upon request. Users can try HP Service Anywhere for 30 days with no cost to see how this SaaS automated desk service can enhance their business IT service. The free trial version includes:
IT service desk that’s easy to use, administer, and configure
Data consolidated from all sources to solve and prevent user problems
Context-aware search that enables employees to help themselves
Powerful analytics to identify potential issues before they become problems
ScreenConnect (formerly ConnectWise ScreenConnect) offers a free license to single technicians, and three SMB/enterprise pricing plans for larger teams. Here are the details:
Single Tech License – Free
1 Session per Tech
3 Access Agents
Remote Support
ONE – $27/month (billed annually)
All features from the free plan
1 Session per Tech
10 Access Agents
Remote Meetings
Branding and Customization
File Transfer
Remote Printing
Remote Toolbox
STANDARD (Multiple Tech License) – $42/month (billed annually)
All features from ONE
Up to 3 Sessions Per Tech
Unlimited Access Agents
Mobile Technician Support
Expanded Chat Options
Remote Command Line
Wake on LAN
PRO (Multiple Tech License) – $52/month (billed annually)
At the moment, ScreenConnect offers a streamlined integration with ConnectWise Automate.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Jon Rosen Systems
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
ScreenConnect is a software app that gives you an enriched remote control experience and helps you resolve customer inquiries efficiently and without delay. Aside from helping reps provide efficient remote support, the software also includes collaboration features that let users exchange files and work simultaneously on one task.
Both HP Service Anywhere and ScreenConnect were reviewed by a panel of reliable SaaS experts who carried out a thorough study of all crucial aspects of each software. Their final rating was calculated by means of unique SmartScore algorithm which gives an individual partial score to every element such as: main functionalities, customer support, mobile device support, security, customer satisfaction as well as market presence. We realize useful features are not the only factor important to a company so we do our best to pay attention to all sides of a app before coming up with its final score.
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