What is better Samanage or BoldDesk? With different features, pricing, conditions, and more to evaluate, choosing the best Help Desk Software for your company is tricky. However by working with our system, you can easily match the functions of Samanage and BoldDesk including their general score, respectively as: 8.9 and 8.0 for overall score and 98% and 96% for user satisfaction.
You can also review them feature by feature and see which software is a more suitable fit for your enterprise. Don’t forget to get a trial version first prior to opting in for a plan to get a firsthand experience how the solution can help you in practical situations.
At the moment, the most significant products in our Customer Support Software category are: Freshdesk, Freshdesk Omni, Zendesk.
The vendor offers subscription plans on by quote basis. The exact price will depend on the number of agents (ticketing) and devices (asset management) your will need. This allows Samanage to tailor their pricing to your individual needs and ensure you won’t be overpaying for elements you don’t need. It’s also possible to get rates for unlimited assets and agents if you want.
If you want to learn more about their enterprise pricing you can easily request a quote here. There is also a great Samanage 14-day free trial available that should give you a good firsthand impression of the software’s capabilities.
BoldDesk offers different pricing plans for various business scales. The business offers a free 15-day trial, and you can contact the vendor for a FREE demo.
You don’t want just a broad array of functionalities and flexible pricing from a credible Help Desk Software. Almost as significant as core features is a quality customer support. You want to guarantee that if you have any questions about Samanage or BoldDesk, or you struggle with some problems, or perhaps you’ll want to request a certain update or functionality useful to your team you can trust in a responsive and helpful customer support. Check out if services such as phone support, tickets or live chat are provided. What is more, it’s a major asset if you are able to enjoy personal training or at least a knowledge base you can use.
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