What is better Salesforce Knowledge or Knowmax? With various functions, pricing, details, and more to compare, choosing the best Knowledge Management Software for your firm is tricky. Nevertheless by working with our system, it's easy to match the characteristics of Salesforce Knowledge and Knowmax as well as their general rating, respectively as: 8.8 and 8.0 for overall score and 100% and N/A% for user satisfaction.
You can also evaluate them feature by feature and find out which software is a more suitable fit for your company. Remember to ask for a trial version first before subscribing to see how the solution can help you in real scenarios.
At the moment, the most popular solutions in our Knowledge Management Software category are: Zendesk, Zendesk, ServiceNow Knowledge Management.
Salesforce Knowledge is offered as a feature license add-on to most Service Cloud editions. The read only version is included in the Lightning Professional plan ($75/user/month) and Lightning Enterprise plan ($150/user/month) but will entail additional costs if you opt for the read/write version of Knowledge on those two plans. Meanwhile, the read/write version is already part and parcel of the Lightning Unlimited plan ($300/user/month).
Salesforce Knowledge integrates with solutions in the Salesforce Service Cloud platform including Field Service, Case Management, and Digital Channels, among others.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Knowledge base component of the Salesforce Service Cloud platform
Get in touch with the vendor for information. knowmax.ai
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Samsung, Airtel, Vodafone
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Knowmax by Kochartech is a smart and comprehensive knowledge management software built to simplify multiple channel content curation, accelerate findability, and enhance knowledge base management.
In case you continue having doubts about which service will perform best for your business it may be a sensible idea to examine each service’s social metrics. Such metrics are frequently a sign of how popular a given service is and how extensive is its online presence. For instance Salesforce Knowledge Twitter account has currently 433961 followers. At the same time Knowmax Twitter is followed by 498 users.
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