What is better Salesforce Knowledge or ComAround Knowledge? Today’s firms require the most effective Knowledge Management Software product to continue to be competitive. On this page we help you with buying the right solution, by allowing you to examine Salesforce Knowledge and ComAround Knowledge down to the very details of their individual functions.
You can even make use of our total scoring values, which rate the software overall quality and performance. Salesforce Knowledge got a 8.8 score, while ComAround Knowledge has a score of 8.9. Likewise, you can compare their general user satisfaction rating: 100% (Salesforce Knowledge) against 100% (ComAround Knowledge). Keep in mind to select the application that best matches your top issues, not the software with the higher number of features.
Those of you who don't have much time or could use a Knowledge Management Software recommendation from our experts might want to try out these top choices for this year: Zendesk, ServiceNow Knowledge Management, Zendesk.
Salesforce Knowledge is offered as a feature license add-on to most Service Cloud editions. The read only version is included in the Lightning Professional plan ($75/user/month) and Lightning Enterprise plan ($150/user/month) but will entail additional costs if you opt for the read/write version of Knowledge on those two plans. Meanwhile, the read/write version is already part and parcel of the Lightning Unlimited plan ($300/user/month).
Salesforce Knowledge integrates with solutions in the Salesforce Service Cloud platform including Field Service, Case Management, and Digital Channels, among others.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Knowledge base component of the Salesforce Service Cloud platform
Contact ComAround for information about their basic and enterprise pricing information. You can also sign up for a free trial to see if the software is a perfect fit for your business.
ComAround Knowledge integrates with the following business systems and applications:
Microsoft
Cherwell
ManageEngine
ServiceNow
Pure Service
BMC
Marval
Salesforce
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Walt Disney Studios, UT Dallas, LifeWay
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
An independent knowledge hub that synchronizes and navigates your organizations shattered digital information, to meet your long-term need for relevant and accurate knowledge.
In case you are still having second thoughts about which solution will perform best in your case it may be a sound idea to investigate each service’s social metrics. These metrics are usually an indicator of how popular a given app is and how extensive is its online presence.For instance, if you look at Salesforce Knowledge LinkedIn page you’ll find out that they are followed by 1055129 people. In case of ComAround Knowledge the number of followers on their LinkedIn page is 0.
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