What is better SABIO or Zendesk? Getting the appropriate Knowledge Management Software product is as straightforward as assessing the solid and low characteristics and terms offered by SABIO and Zendesk. Here you can also match their total scores: 8.0 for SABIO vs. 9.7 for Zendesk. Or you can look at their general user satisfaction rating, 98% for SABIO vs. 98% for Zendesk.
We suggest that you spend some time to review their specific functions and figure out which one is the better choice for your organization. Moreover. remember to factor in your company’s or industry’s unique case, such as, a multilingual software for a global staff or a mobile app to help you work on the go.
People who don't have much time or would like to get a Knowledge Management Software recommendation from our experts may want to examine these top choices for the current year: Zendesk, Zendesk, ServiceNow Knowledge Management.
SABIO offers three options for enterprise pricing whose fees you can pay monthly or annually. The packages and their inclusions are outlined below to help you decide which one is the best for your organization.
SABIO Team – $10.00/user/month or $8.00/user/month/annual billing
Full-Text Search
Auto-Suggest
Drill-Down/Facets
Self-Learning
Document Search
Smart Tree
5 Maximum Views
Standard Set of Rights
Contacts
Ratings
Archiving
Versioning
Templates
Messaging
Suggestion & Validation Workflows
Standard Themes
Data Security
SABIO Business – $14.00/user/month or $12.00/user/month/annual billing
Zendesk integrates with the several business systems and applications. It has more than 600 integrations and apps. Here are some of them
123Contact Form
3CLogic
Agile CRM
AppGuru
Azuqua
Capsule CRM
Cisco CTI
ClickDesk Live Chat
Cloud Magic
Drupal
FreshBooks
Google Apps
Hootsuite
Infusionsoft
Joomla!
LiveChat
MailChimp
Microsoft Dynamics
Olark Live Chat
Podio
Shopify
SAP Business One
WordPress
Zoho CRM
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Vodafone, GILT, Shopify, Groupon, Gov. UK
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Winner of our Supreme Software Award, Zendesk is a customer support solution that helps boost customer service and improve customer retention. The platform's modules include chat support, call center solutions, help desk applications, and knowledge base, so you'll cover all the bases of efficient customer services.
Both SABIO and Zendesk were reviewed by a panel of independent SaaS experts who prepared a thorough examination of all core aspects of each solution. Their total rating was prepared using our unique SmartScore algorithm that provides an individual partial score to each factor including: main functionalities, client support, mobile support, security, user satisfaction as well as media presence. We know useful features are not the only thing crucial to a company so we make sure we pay attention to all sides of a app before giving it a final rating.
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