ServiceNow Knowledge Management
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- WYSIWYG Editor
- Archiving & Versioning
- Templates
- Experts & Contacts
- Self-Learning Search
- Search Results Ranking
- Facets/Drill-Down
- In-Document Search
- User Views
- Inline Editing
- User Rights & Roles Management
- Validity Workflow
- Suggestions & Feedback
- Approval Workflow
- Message Inbox
- Push Notifications
- Reporting
Pricing Info
Pricing Info
SABIO offers three options for enterprise pricing whose fees you can pay monthly or annually. The packages and their inclusions are outlined below to help you decide which one is the best for your organization.
SABIO Team – $10.00/user/month or $8.00/user/month/annual billing
- Full-Text Search
- Auto-Suggest
- Drill-Down/Facets
- Self-Learning
- Document Search
- Smart Tree
- 5 Maximum Views
- Standard Set of Rights
- Contacts
- Ratings
- Archiving
- Versioning
- Templates
- Messaging
- Suggestion & Validation Workflows
- Standard Themes
- Data Security
SABIO Business – $14.00/user/month or $12.00/user/month/annual billing
- All SABIO Team Features
- Synonym Search
- External Sources Integration
- Unlimited Views
- Dictionary
- Approval Workflow
- Standard Reports
- Mobile Apps
- Zendesk Integration
- Freshdesk Integration
- Salesforce Integration
SABIO Enterprise – request pricing information
- All SABIO Business Features
- Individual Set of Rights
- Individual Reports
- Web Self-Service Integration
- REST API
- Multiple Tenancy
- Optional On-Premise Hosting
- Active Directory Integration
- Single Sign On
- Advanced Support with Dedicated SLA
Integrations
Integrations
SABIO is ready to integrate with the following CRMs and help desk solutions:
- Zendesk
- Freshdesk
- Salesforce
SABIO also offers access to its REST API for you to customize your integrations. Documentation regarding this is available upon request.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
An all-around knowledge repository that meets the needs of your different business units.
Company Email
info@sabio.de
Contact No.
Company's Address
SABIO GmbH
Schützenstraße 5
22761 Hamburg
Germany
SABIO Comparisons
Popular SABIO Alternatives
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Pricing:
By quote
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Service Portal Integration
- Contextual Search
- External Content Search
- Customized Search
- Solution-Based Knowledge Creation
- Knowledge Articles Subscriptions
- Article Versioning
- Word Document Import
- Configurable Workflows
- Analytics & Dashboards
- Guided Setup
Pricing Info
ServiceNow Knowledge Management is an application that lets companies share information via knowledge bases. If you want to enable your users to easily find data and help they need using this software, you can get in touch with the sales team for bespoke enterprise pricing.
Integrations
No information available.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Atomic Software, TransAlta, GE Digital
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
An out-of-the-box solution for sharing information in knowledge bases for customers, employees, and agents to access easily. Employees can create how-to articles and document FAQs and index them for easy access. The software has dedicated workflows to publishing and retiring articles, and there are distinct access controls for reading and contributing, too.
Company Email
Contact No.
Company's Address
ServiceNow
2225 Lawson Lane
Santa Clara, CA 95054
USA
ServiceNow Knowledge Management Comparisons
Popular ServiceNow Knowledge Management Alternatives
If you are still having second thoughts about which product will be best in your case it may be a good idea to investigate each service’s social metrics. These metrics are frequently an indicator of how popular a given app is and how large is its online presence.For example, if you check SABIO LinkedIn profile you’ll find out that they are followed by 107 people. In case of ServiceNow Knowledge Management the number of followers on their LinkedIn page is 120026.
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