What is better RingCentral Engage Digital or BoldDesk? If you want to have a convenient way to find out which Help Desk Software product is better, our exclusive system gives RingCentral Engage Digital a score of 8.8 and BoldDesk a score of 8.0 for overall quality and performance. Moreover, RingCentral Engage Digital is rated at N/A%, while BoldDesk is rated 96% for their user satisfaction level.
You can also review their product details, including features, tools, options, plans, costs, and many more. See if the software can customize a few of its processes to make sure the app complements your own business processes.
We know that not all businesses have enough time to scrutinize a large number of different products, so we prepared a list of suggestions that you may find useful. Our top selections for the Customer Support Software category are: Freshdesk, Freshdesk Omni, Zendesk.
The pricing information of RingCentral Engage Digital is only available on a quote request. It is best to contact the vendor directly for specific package info.
RingCentral Engage Digital is an open platform. This means you can integrate with almost any third-party software or service and you may develop your own connector. Its native integrations include digital communication channels (email, chat, mobile, social media, and forums) other platforms such as, but not limited to:
Connectors with digital communication channels
Facebook
Facebook Messenger
Twitter
Instagram
Youtube
Google+
RingCentral Engage Chat
RingCentral Engage Mobile
WeChat
Viber
SMS
RingCentral Engage Communities
Lithium
RightNow Community
Tapatalk
Bazaarvoice
InSided
WordPress
RingCentral Engage Mail
Chatbots
Recast AI
IBM Watson
BotFuel
BotMind
Inbenta
Arabot
CRM
SalesForce
Microsoft Dynamics
SAP
Oracle
BI
Synthesio
Viavoo
TalkWalker
Call Solutions
Genesys
Avaya
CISCO
Helpdesk
Service Now
Freshservice
Jira Service Desk
BPM
Kissflow
Pega
Pipefy
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
AXA, Sephora, Allianz
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A unified, omnichannel digital management platform for multiple customer support channels.
BoldDesk offers different pricing plans for various business scales. The business offers a free 15-day trial, and you can contact the vendor for a FREE demo.
You should pay attention to the fact that even though both RingCentral Engage Digital and BoldDesk may offer an excellent array of features each software may be designed for a different company size. If you are analyzing various solutions you should give some attention to a company type they are aimed at. Certain elements may scale up effectively for large enterprises but if you have a small or medium business it’s often more sensible to refrain paying for customized features that you might never use.
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