What is better RingCentral Engage Digital or Pipedrive? Getting the right CRM Software product is as simple as contrasting the solid and weaker functionalities and terms offered by RingCentral Engage Digital and Pipedrive. Here it's also possible to match their total scores: 8.8 for RingCentral Engage Digital vs. 9.4 for Pipedrive. Or you can look at their general user satisfaction rating, N/A% for RingCentral Engage Digital vs. 100% for Pipedrive.
We suggest that you spend some time to study their differences and figure out which one is the better option for your company. What’s more bear in mind to take into account your company’s or industry’s special circumstances, for instance, a multilingual solution for a global staff or a mobile version to help you work away from your office.
We did our best to review all popular Customer Support Software products offered on the market, but among all the ones we reviewed these three deserved our special attention: Zendesk, Freshdesk, Freshdesk Omni.
The pricing information of RingCentral Engage Digital is only available on a quote request. It is best to contact the vendor directly for specific package info.
RingCentral Engage Digital is an open platform. This means you can integrate with almost any third-party software or service and you may develop your own connector. Its native integrations include digital communication channels (email, chat, mobile, social media, and forums) other platforms such as, but not limited to:
Connectors with digital communication channels
Facebook
Facebook Messenger
Twitter
Instagram
Youtube
Google+
RingCentral Engage Chat
RingCentral Engage Mobile
WeChat
Viber
SMS
RingCentral Engage Communities
Lithium
RightNow Community
Tapatalk
Bazaarvoice
InSided
WordPress
RingCentral Engage Mail
Chatbots
Recast AI
IBM Watson
BotFuel
BotMind
Inbenta
Arabot
CRM
SalesForce
Microsoft Dynamics
SAP
Oracle
BI
Synthesio
Viavoo
TalkWalker
Call Solutions
Genesys
Avaya
CISCO
Helpdesk
Service Now
Freshservice
Jira Service Desk
BPM
Kissflow
Pega
Pipefy
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
AXA, Sephora, Allianz
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A unified, omnichannel digital management platform for multiple customer support channels.
Pipedrive is the winner of our Expert's Choice Award. It is a personal sales manager for small, medium-sized, and large businesses that lets you close more deals and improve sales. Built by both salespeople and web developers, it is a practical easy-to-use tool that people with varying tech-savviness can instantly use.
You shouldn’t expect exclusively a broad set of functionalities and scalable pricing packages from a credible CRM Software. Almost as important as key features is a top-notch customer support. You want to make sure that if you have any questions about RingCentral Engage Digital or Pipedrive, or you run into a problem, or maybe you’ll need to request a specific revision or functionality useful to your team you can trust in a responsive and helpful customer support. Examine if options such as phone support, tickets or live chat are offered. Additionally, it’s a significant advantage if you can profit from individual training or at least a knowledge base you can use.
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