What is better RingCentral Engage Digital or EngageBay? The ideal CRM Software is a solution that can handle your company’s unique needs. You can determine which solution is best suited for your company if you compare different products before you decide which one is the best.
For example, RingCentral Engage Digital and EngageBay are scored at 8.8 and 8.9, respectively, for general quality and performance. Likewise, RingCentral Engage Digital and EngageBay have a user satisfaction rating of N/A% and 100%, respectively, which reveals the general feedback they get from customers. Even better, get in touch with a regular client of the software and solicit their feedback concerning the application in question.
Our team put a lot of effort to review all popular Customer Support Software solutions that you can find out there, but among them these three deserved our special attention: Freshdesk Omni, Zendesk, Freshdesk.
The pricing information of RingCentral Engage Digital is only available on a quote request. It is best to contact the vendor directly for specific package info.
RingCentral Engage Digital is an open platform. This means you can integrate with almost any third-party software or service and you may develop your own connector. Its native integrations include digital communication channels (email, chat, mobile, social media, and forums) other platforms such as, but not limited to:
Connectors with digital communication channels
Facebook
Facebook Messenger
Twitter
Instagram
Youtube
Google+
RingCentral Engage Chat
RingCentral Engage Mobile
WeChat
Viber
SMS
RingCentral Engage Communities
Lithium
RightNow Community
Tapatalk
Bazaarvoice
InSided
WordPress
RingCentral Engage Mail
Chatbots
Recast AI
IBM Watson
BotFuel
BotMind
Inbenta
Arabot
CRM
SalesForce
Microsoft Dynamics
SAP
Oracle
BI
Synthesio
Viavoo
TalkWalker
Call Solutions
Genesys
Avaya
CISCO
Helpdesk
Service Now
Freshservice
Jira Service Desk
BPM
Kissflow
Pega
Pipefy
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
AXA, Sephora, Allianz
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A unified, omnichannel digital management platform for multiple customer support channels.
EngageBay integrates with the following business systems and applications:
Zapier
QuickBooks
WordPress
Xero
Twilio
Office 365
Google Contacts and Calendar
Stripe
SendGrid
Mailgun
Mandrill
Xero
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Panama Partners, Growth Robotics
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
EngageBay is an all-in-one marketing, sales, and CRM platform designed to be an affordable alternative to expensive solutions. Considered as a true alternative to more expensive business solutions, EngageBay automates key business processes and routines to free you up to create meaningful customer experiences.
You should note that while both RingCentral Engage Digital and EngageBay may have an outstanding array of features every product could be aimed at a different business size. If you are comparing features you may want to pay attention to a company type they are catering to. Specific elements may scale up efficiently for large enterprises but if you own a small or medium business it’s usually more sensible to refrain paying for complex features that you may never have a chance to use.
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