What is better RightAnswers or Document360? Purchasing the proper Knowledge Management Software product is as straightforward as comparing the strong and low features and terms offered by RightAnswers and Document360. Here it's also possible to match their all round scores: 9.0 for RightAnswers vs. 9.0 for Document360. Or you can check their general user satisfaction rating, 100% for RightAnswers vs. 97% for Document360.
We suggest that you take some time to examine their differences and decide which one is the better choice for your business. What’s more bear in mind to take into account your company’s or industry’s unique case, such as, a multilingual solution for a global company or a mobile platform to help you work on the go.
Our team put a lot of effort to prepare reviews of all popular Knowledge Management Software solutions available on the market, but among them these three caught our special attention: ServiceNow Knowledge Management, Zendesk, Zendesk.
Contact Upland Software for more information on RightAnswer basic and enterprise pricing packages. You may also sign up for a demo to see if the software is a perfect fit for your business.
RightAnswers integrates with the following business systems and applications:
Salesforce
ServiceNow
NetSuite CRM
BMC
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Nestle, Pfizer, LinkedIn
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
RightAnswers knowledge software makes IT help desk and customer service agents more productive. It improves both employee and customer experiences with a centralized knowledge hub to create, maintain, and locate relevant information quickly.
Document360 can be integrated with the following third-party applications:
Intercom
Olark
Disqus
Google Analytics
Segment
Teams
Slack
Webhook
Freshdesk
Zendesk
Intercom
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Microsoft, Stackify, monday.com
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A powerful and scalable knowledge base solution for internal users and customers to enable self-service. Flexible and scalable, the application lets you expand content as your business also expands. Aside from letting it grow with your business, it keeps versions tight with its fully automated version control module.
In the event you are still having second thoughts about which product will perform best for your company it may be a sensible idea to take a look at each service’s social metrics. Such metrics are usually a sign of how popular a given product is and how wide is its online presence. For instance RightAnswers Twitter profile has currently 662 followers. At the same time Document360 Twitter is followed by 464 people.
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