What is better ReferenceEdge or Tremendous? With different functionalities, pricing, terms, and more to check, choosing the best Customer Experience Management Software for your organization is tricky. But by working with our system, you can easily match the functions of ReferenceEdge and Tremendous as well as their general SmartScore, respectively as: 6.8 and 8.9 for overall score and N/A% and 97% for user satisfaction.
You can also assess them feature by feature check out which software is a more effective fit for your business. Don’t forget to use a demo first before opting in for a plan to experience how the solution can benefit you in real setting.
If you would like to quickly locate the more reliable Customer Experience Management Software according to our review team we suggest you examine one of these solutions: Zendesk, Smartlook, Alchemer.
ReferenceEdge is a native customer reference management platform for Salesforce. If you are interested in this product, you can request custom enterprise pricing by phone or by email.
Since ReferenceEdge is part of the Salesforce system, it can integrate with a vast array of applications via API. It also has pre-configured integrations for the following:
Influitive
Gainsight
TechValidate
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A true native component for Salesforce that helps you manage customer references.
Tremendous is free to use. There are no platform-associated fees. Funding your Tremendous account and sending rewards and gift cards are free of charge, but there’s a 3% processing fee if you fund your account using credit cards. Physical cards also cost $2 per card.
You can contact the vendor to learn more about these fees.
Aside from API integrations, Tremendous offers out-of-the-box integrations with software such as:
Slack
SurveyGizmo
Qualtrics
Yotpo
Decipher
Typeform
SurveyMonkey
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Poll Everywhere, citibike
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A free-to-use online platform that makes it easier to manage rewards and incentive programs. The software gives businesses three options for rewarding employees: Visa cards, money, and e-gift cards. Employers can opt for physical or digital Visa cards or through ACH and PayPal transfers.
You shouldn’t count on only a broad range of useful tools and flexible pricing plans from a popular Customer Experience Management Software. Almost as crucial as main features is a top-notch customer support. You want to ensure that when you have any questions about ReferenceEdge or Tremendous, or you struggle with some problems, or maybe you’ll want to ask for a specific update or feature useful to your company you can rely on a responsive and helpful customer support. Examine if services such as phone support, tickets or live chat are available. It’s also a big plus if you can benefit from personal training or at the very least a knowledge base you can use.
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