What is better ReferenceEdge or Client Heartbeat? Various businesses demand different types of Customer Experience Management Software. To find out which one meets your requirements, think of evaluating various alternatives feature by feature an taking into consideration their terms and prices. Similarly, you will get a quick idea of their general efficiency and customer feedback by checking our smart scoring system.
The results are: ReferenceEdge (6.8) vs. Client Heartbeat (8.6) for total quality and functionality; ReferenceEdge (N/A%) vs. Client Heartbeat (84%) for user satisfaction rating. Check out their strong and weaker points and find out which software is a better option for your company. A simple, practical tactic is to note down the advantages and disadvantages of both solutions side by side and find out which software comes on top.
In the event you have to quickly decide on the optimal Customer Experience Management Software according to our review team we suggest you try out these solutions: Smartlook, Zendesk, Alchemer.
ReferenceEdge is a native customer reference management platform for Salesforce. If you are interested in this product, you can request custom enterprise pricing by phone or by email.
Since ReferenceEdge is part of the Salesforce system, it can integrate with a vast array of applications via API. It also has pre-configured integrations for the following:
Influitive
Gainsight
TechValidate
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A true native component for Salesforce that helps you manage customer references.
Client Heartbeat offers four SMB and enterprise pricing plans for users to choose from. Give the details a look, and select the best option for your company:
You shouldn’t count on simply a broad array of functionalities and flexible pricing packages from a well-known Customer Experience Management Software. Almost as crucial as core features is a quality customer support. You want to guarantee that if you have any questions about ReferenceEdge or Client Heartbeat, or you struggle with some problems, or perhaps you’ll need to request a specific update or functionality beneficial to your team you can rely on a responsive and helpful customer support. See whether options such as phone support, tickets or live chat are offered. It’s also a big plus if you are able to benefit from individual training or at least an FAQ you can use.
Page last modified
Why is FinancesOnline free?
FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.
