What is better Client Heartbeat or QuestionPro? It’s a good idea to use our scoring system to help you get a general idea which Survey Tools product is better for your company. For overall product quality, Client Heartbeat attained 8.6 points, while QuestionPro gained 9.2 points. Meanwhile, for user satisfaction, Client Heartbeat scored 84%, while QuestionPro scored 100%.
Details about their unique elements, tools, supported platforms, customer service, plus more are provided below to help you get a more versatile assessment. Remember to choose only the functions your business requires to avoid wasting money for tools that you won’t be using.
If you want to quickly locate the top Customer Experience Management Software according to our experts we recommend you examine these solutions: Smartlook, Zendesk, Alchemer.
Client Heartbeat offers four SMB and enterprise pricing plans for users to choose from. Give the details a look, and select the best option for your company:
QuestionPro offers four different pricing structures for its four products, which include Survey Software, Research Suite, Customer Experience, and Workforce.
QuestionPro’s seamless data integration with Salesforce and robust API give you full control of your data. You can export data and reports to SPSS, Google Docs, Adobe PDF, Microsoft Excel, Word, and PowerPoint.
At the same time, QuestionPro integrates with business apps such as:
Google Sheets
Salesforce
Zapier
MS Dynamics
HubSpot
Zoho
Sugar CRM
AdobeLaunch
Slack
Google Analytics
Omniture
Adobe Launch Extension
Twitter
Tableau
Caspio
Power BI
Domo
Marketo
MailChimp
Eventbrite
Intercom
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Motorola, Microsoft, Deloitte, Samsung
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A powerful online survey software that helps businesses build sustainable customer relationships. It is web-based and can be used by businesses of any size to create online polls and surveys. QuestionPro offers multiple pre-built survey templates, more than 30 question types, 20 professional survey themes, and more.
It may not always be enough to simply compare Client Heartbeat and QuestionPro with one another. While useful functionalities, cost and user comments are all important and should be considered when making a final choice, you should also check out the recognition and awards merited by each service. In many cases a less known product may turn out to be a good choice that was distinguished with industry awards such as our Great User Experience Award which proves that regardless of smaller market presence it’s a worthy rival to the services that rule the market.
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