What is better Re:Desk or Intercom? There is a wide range of Help Desk Software products available for businesses right now. The best way to find out which one fits your needs best is to evaluate them side by side. For instance, here you can review Re:Desk and Intercom for their overall score (8.0 vs. 8.9, respectively) or their user satisfaction rating (N/A% vs. 96%, respectively).
It’s also possible to review their functions and pricing stipulations along with other valuable facts below. When matching products make sure you check their similar advantages and mark their disparities to have a clearer picture of both deals. Likewise, remember to evaluate other issues including security, backup, usability, and customer support.
We are aware that not all businesses have the time to test a wide range of different solutions, so we created a list of suggestions that you may find useful. Our top selections for the Service Desk Software category are: Freshservice, Zendesk, LiveAgent.
Re:Desk integrates with the following business systems and applications:
CS-Cart Software
CS-Cart Multi-Vendor Software
Ecwid (Coming Soon)
Shopify (Coming Soon)
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Re:Desk is a robust help desk system that provides you with the tools and features you need to build an effective and efficient support system from the ground up.
A 14-day free trial is available. Companies such as small teams, early stage startups, those with small user base, or new customers who meet qualification requirements are eligible for a flat rate of $49 a month for up to one year. You can contact the vendor for details. The following packages are offered:
Respond: from $53/month – Manage conversations with leads and customers at scale.
Engage: from $53/month – Send targeted messages to the right people at the right time.
Educate: $49/month flat rate – Create, organize and publish help articles
Live Chat for Sales (powered by Respond + Engage): from $106/month – Capture, qualify, and nurture leads to convert them to customers.
Customer Engagement (powered by Engage): from $53 /month – Send targeted messages to onboard users, make announcements, and re-engage people.
Customer Support (powered by Respond + Educate): from $102 /month – Solve customer problems faster with an integrated help desk and public knowledge base.
The solutions analyzed on this page are only a small sample of our full Help Desk Software category and you should keep in mind that there might be better alternatives out there. If you would like to make sure you make the best possible choice for your business we definitely urge you to analyze more software first. It may also be a good idea to study our top 10 Help Desk Software ranking to learn which services are currently the best ones and dominate the market.
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