What is better Re:Desk or Hiver? Comparing Re:Desk and Hiver, you can actually see which Help Desk Software product is the more effective choice. This guarantees that your business can get the most productive and useful software. You can check the specifics, for example available tools, prices, plans offered by each vendor, offer terms, etc.
We also let you evaluate their overall scores to know which one appears to be better. Re:Desk has 8.0 points for overall quality and N/A% rating for user satisfaction; while Hiver has 8.8 points for overall quality and 96% for user satisfaction. You can also find out which software company is more reliable by sending an email request to both vendors and check which one replies without delays.
Users who want to save some time or need a Service Desk Software suggestion from our experts may want to try out these top choices for this year: Zendesk, LiveAgent, Freshservice.
Re:Desk integrates with the following business systems and applications:
CS-Cart Software
CS-Cart Multi-Vendor Software
Ecwid (Coming Soon)
Shopify (Coming Soon)
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Re:Desk is a robust help desk system that provides you with the tools and features you need to build an effective and efficient support system from the ground up.
Hiver connects natively with the following widely used apps, among others:
Asana
JIRA
Slack
QuickBooks
Salesforce
Zapier
Okta
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Upwork, Harvard University, Course Hero
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A unique helpdesk tool that gives teams a streamlined way to manage email communications from one Gmail inbox. Hiver offers comprehensive tools, ranging from query assignments, email notes, custom automation, and in-depth analytics that allow to teams collaborate more closely.
In the event you continue having second thoughts about which app will be best in your case it may be a sensible idea to examine each service’s social metrics. These metrics are frequently a way to see how popular every app is and how large is its online presence.For instance, if you analyze Re:Desk LinkedIn account you’ll find out that they are followed by 0 people. In case of Hiver the amount of followers on their LinkedIn page is 4533.
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