What is better Reamaze or ProProfs Help Desk? If you want to have a easy way to learn which Help Desk Software product is better, our unique algorythm gives Reamaze a score of 8.3 and ProProfs Help Desk a score of 8.5 for all round quality and performance. In addition, Reamaze is rated at 89%, while ProProfs Help Desk is rated 100% for their user satisfaction level.
You can also review their product details, including functions, tools, options, plans, pricing, and much more. See whether the solution can customize a few of its processes to guarantee the app matches your own business procedures.
We did our best to review all popular services that you can find out there, but among all the ones we reviewed these three caught our special attention: .
ProProfs Help Desk has a 15-day free trial for its paid plan. Payment plans are available in monthly or annual terms. The ProProfs Help Desk plan has the following inclusions:
ProProfs Help Desk Monthly Plan – starts at $30/user/month
ProProfs Help Desk Annual Plan – starts at $20/user/month
ProProfs Help Desk integrates with Salesforce, ProProfs Knowledge Base, and ProProfs Chat.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Sony, Dell, Cisco
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Cloud-based customer service help desk ticketing software that features shared inboxes, knowledge base, and chat for seamless collaboration and faster issue resolution. The end results are better customer experience and greater customer satisfaction.
Please keep in mind that while both Reamaze and ProProfs Help Desk may provide a top quality array of features every product might be aimed at a different company size. If you are comparing features you may want to give some attention to a company type they are catering to. Certain elements could scale up well for huge enterprises but if you own a small or mid-sized company it’s usually more sensible to stay away from paying for customized functionalities that you might never actually use.
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