What is better Pulsedesk or RichCall? A good way to choose the right Customer Support Software product for your organization is to compare the solutions against each other. Here you can compare Pulsedesk and RichCall and see their capabilities compared in detail to help you pick which one is the better product.
Likewise, you can examine their overall ratings, for instance: overall score (Pulsedesk: 8.9 vs. RichCall: 8.0) and user satisfaction (Pulsedesk: 98% vs. RichCall: N/A%). Examine their distinctive features and similarities and see which one outperforms the other. Similarly think about your company tomorrow; will your company outgrow the app in the next 3-5 years?
People who don't have much time or want a Customer Support Software suggestion from our experts might want to take a look at these top choices for the current year: Freshdesk Omni, Freshdesk, Zendesk.
RichCall offers a rate of $500 per 4 concurrent connections and cheaper for more licenses. You can also try the software live or request a demo to see if the software is a perfect fit for your business.
RichCall integrates with the following business systems and applications:
Cisco
Genesys
Avaya
NODA
Zendesk
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A rich, comprehensive communications platform for contact centers with video call and web-based collaboration capabilities. This lets them see exactly what troubles customers for them to provide on-point assistance. And because it is powered by Amazon Cloud, you can expect it to have a 99.99% uptime.
The apps analyzed on this page are merely a sliver of our entire Customer Support Software category and you should remember that there might be better services available. If you want to ensure you make the best possible choice for your business we strongly urge you to try out more apps first. You may also want to consult our top 10 Customer Support Software list to see which apps are at the moment the highest-rated ones and leaders in the market.
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FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.
