What is better Pulsedesk or Zendesk? Assessing products to get the best Customer Support Software does not always have to be complicated. On our review platform, you can easily match Pulsedesk and Zendesk and promptly evaluate their differences. We allow you to check their capabilities, supported devices, customer support, costs, terms, and many more.
You can even compare their overall score (8.9 for Pulsedesk vs. 9.7 for Zendesk) and overall customer satisfaction level (98% for Pulsedesk vs. 98% for Zendesk). Devote time to review your leading options and discover which one is ideal for your company. Likewise, you must check the vendor’s background; can you count on them and will they still be around a few years from now?
We know that not all companies have enough time to test a large number of various services, so we prepared a list of recommendations that you may find useful. Our top selections for the Customer Support Software category are: Freshdesk Omni, Freshdesk, Zendesk.
Zendesk integrates with the several business systems and applications. It has more than 600 integrations and apps. Here are some of them
123Contact Form
3CLogic
Agile CRM
AppGuru
Azuqua
Capsule CRM
Cisco CTI
ClickDesk Live Chat
Cloud Magic
Drupal
FreshBooks
Google Apps
Hootsuite
Infusionsoft
Joomla!
LiveChat
MailChimp
Microsoft Dynamics
Olark Live Chat
Podio
Shopify
SAP Business One
WordPress
Zoho CRM
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Vodafone, GILT, Shopify, Groupon, Gov. UK
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Winner of our Supreme Software Award, Zendesk is a customer support solution that helps boost customer service and improve customer retention. The platform's modules include chat support, call center solutions, help desk applications, and knowledge base, so you'll cover all the bases of efficient customer services.
It may not always be sufficient to just compare Pulsedesk and Zendesk with each other. Although specific tools, cost and user experience are all crucial and should be included when making a final choice, you should also take a look at the recognition and awards won by every product. Very often a less known service may turn out to be a great choice that was a winner of many B2B awards such as our Supreme Software Award which reveals that in spite of smaller market popularity it’s a worthy contender to the solutions that rule the market.
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