What is better RichCall or Pipedrive? You can use our scoring system to help you get a general idea which Customer Support Software product is better for your company. For overall product quality, RichCall earned 8.0 points, while Pipedrive gained 9.4 points. Meanwhile, for user satisfaction, RichCall scored N/A%, while Pipedrive scored 100%.
Details about their unique elements, tools, supported platforms, customer support, plus more are given below to give you a more versatile assessment. Remember to choose only the features that you need to avoid wasting money for tools that are unnecessary.
We know that not all people have the time to test dozens of different solutions, so we prepared a list of recommendations that you may find useful. Our top choices for the Live Chat Software category are: Zendesk, Pipedrive, Vision Helpdesk.
RichCall offers a rate of $500 per 4 concurrent connections and cheaper for more licenses. You can also try the software live or request a demo to see if the software is a perfect fit for your business.
RichCall integrates with the following business systems and applications:
Cisco
Genesys
Avaya
NODA
Zendesk
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A rich, comprehensive communications platform for contact centers with video call and web-based collaboration capabilities. This lets them see exactly what troubles customers for them to provide on-point assistance. And because it is powered by Amazon Cloud, you can expect it to have a 99.99% uptime.
Pipedrive is the winner of our Expert's Choice Award. It is a personal sales manager for small, medium-sized, and large businesses that lets you close more deals and improve sales. Built by both salespeople and web developers, it is a practical easy-to-use tool that people with varying tech-savviness can instantly use.
If you are still having second thoughts about which app will be best in your case it may be a sensible idea to analyze each service’s social metrics. These metrics are frequently an indicator of how popular every software is and how extensive is its online presence.For instance, if you analyze RichCall LinkedIn page you’ll learn that they are followed by 67 users. In case of Pipedrive the volume of followers on their LinkedIn page is 52785.
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