What is better RichCall or Uservoice? It’s easy to our scoring system to give you a general idea which Customer Support Software product is better for your company. For overall product quality, RichCall earned 8.0 points, while Uservoice earned 8.1 points. At the same time, for user satisfaction, RichCall scored N/A%, while Uservoice scored N/A%.
Details about their unique elements, tools, supported platforms, customer service, plus more are provided below to help you get a more precise review. Keep in mind to purchase only the features your business requires so as not to waste cash for features which are redundant.
As of now, the most significant solutions in our Live Chat Software category are: Zendesk, Vision Helpdesk, Pipedrive.
RichCall offers a rate of $500 per 4 concurrent connections and cheaper for more licenses. You can also try the software live or request a demo to see if the software is a perfect fit for your business.
RichCall integrates with the following business systems and applications:
Cisco
Genesys
Avaya
NODA
Zendesk
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A rich, comprehensive communications platform for contact centers with video call and web-based collaboration capabilities. This lets them see exactly what troubles customers for them to provide on-point assistance. And because it is powered by Amazon Cloud, you can expect it to have a 99.99% uptime.
Both RichCall and Uservoice were tested by a panel of reliable B2B experts who carried out a full study of all key elements of each product. Their total score was prepared by means of unique SmartScore system that provides an individual partial score to each component such as: main features, client support, mobile support, security, client satisfaction as well as reviews in other media. Here at FinancesOnline we realize useful features are not the only factor important to a business so we make sure we pay attention to all aspects of a app before giving it a final rating.
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FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.
