RichCall
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Live Video Chat
- Remote Video Support
- Video Kiosks
- Co-browsing
- File Sharing
- Mobile Video
Pricing Info
Pricing Info
RichCall offers a rate of $500 per 4 concurrent connections and cheaper for more licenses. You can also try the software live or request a demo to see if the software is a perfect fit for your business.
Integrations
Integrations
RichCall integrates with the following business systems and applications:
- Cisco
- Genesys
- Avaya
- NODA
- Zendesk
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
A rich, comprehensive communications platform for contact centers with video call and web-based collaboration capabilities. This lets them see exactly what troubles customers for them to provide on-point assistance. And because it is powered by Amazon Cloud, you can expect it to have a 99.99% uptime.
Company Email
Contact No.
Company's Address
Aurus LLC
Nikolaeva str 11
Novosibirsk 630090
Russia
RichCall Comparisons
Popular RichCall Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- web self-service widgets through mobile, web & social
- customer analytics
- intelligent support agent tools
- real-time FAQs
- intelligent contextual answers in any language
- interactive troubleshooting flows
- easy escalation to agents via email or chat
- widget customization
- proactive engagement with high-value customers
- conversion tracking
- SLA tracking
- custom charts
- customer feedback
- Google Analytics Integration and API for enterprise customers
- support ticket system
- queue management
- Rule Engine that sends auto-responders, assignment to users etc.
- in terms of security , Access to servers is restricted to HTTPS protocol encrypted by SSL3 and TLS cryptography.
Pricing Info
Here are the nanoRep cost details:
Basic plan at $490 a month which gives access to 2,500 answers in 1 Knowledge Base with unlimited number of agents in online help desk
Pro Plan is at $990 a month for 10,000 answers in 2 Knowledge Bases, free unlimited agents & ticketing support
Pro Plus plan at $2,990 a month which gives access to 30,000 answers, unlimited agents, ticketing, BI & Analytics, enhanced SEO, contextual answers and many more features
Integrations
- Magento
- Live Person
- Google Analytics
- Sales Force
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
IKEA, MTV, Build.com, Thomas Cook, Pods.com, Waze, Wix, eToro, Oanda, Rocketlawyer, Plimus
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Maximize conversion & reduce support load by providing personalized answers for every question.
Company Email
Company's Address
not listed
nanoRep Comparisons
Popular nanoRep Alternatives
In case you are still having second thoughts about which software will work best in your case it may be a sound idea to check out each service’s social metrics. Such metrics are usually a sign of how popular a given service is and how big is its online presence. For instance, in case of Facebook RichCall has 0 likes on their official profile while nanoRep profile is liked by 858 users.
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