What is better Pulsedesk or Vivantio? Examining products to find the best Customer Support Software does not always have to be tough. On our review platform, you can easily match Pulsedesk and Vivantio and right away analyze their unique elements. We allow you to examine their functions, supported devices, level of support, costs, terms, and many more.
You may also review their overall score (8.9 for Pulsedesk vs. 8.4 for Vivantio) and overall customer satisfaction level (98% for Pulsedesk vs. 93% for Vivantio). Devote time to examine your leading alternatives and find out which one is best for your company. Similarly, you have to check the vendor’s credibility; can they be relied upon and will they still be on the market a few years from now?
Currently, the leading products in our Customer Support Software category are: Freshdesk, Zendesk, Freshdesk Omni.
Aside from full API and custom webhooks, Vivantio offers integrations with these applications:
Azure Directory Sync
Azure DevOps (VSTS)
JIRA
TFS
Okta
SCIM Provisioning
Salesforce
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Tesco Mobile, RAC, NHS, Toshiba, Porsche
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A powerful yet easy-to-use, flexible service management tool to help you provide great customer service. It offers extensive automation, customization, self-service portals, and comprehensive reporting tools at prices that are right for your needs.
All the data, information and reviews that we shared in this comparison were taken from official company sites, marketing materials available online, real-life experience from real clients as well as our individual hands-on use of every software by a professional reviewer. We do our best to extensively test each product, as a result we not only analyze it ourselves, but we also compare our observations with views of other people from the SaaS community.
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